Contact Us
At Etisalat, the customer comes first. We are always delighted to be of service to you, anytime of the day.
Contact us

Launch Personal Chat to talk with an Etisalat Customer Support Representative.

Contact us online for

Dial 101 (24 hrs) for callers within UAE.
For Non-Etisalat customers, dial 800 101 (24 hours) within UAE.


Fixed line 105 (24 hrs) for callers within UAE. For Internet Services 06-7460444 (24 hrs) for callers within the UAE.

Note: If you are dialing from outside UAE, please dial 00971 400444105 to send fax.

Etisalat Travelers' Help Line
Etisalat Travelers' Help Line

For any support on roaming service, you can reach Etisalat Travelers' help line from abroad by contacting any of the following from your mobile:

(free call back for postpaid customers; standard incoming roaming rates apply on prepaid)

+ 971 8002300
(standard outgoing roaming rates apply)

+ 971 400 444101
(standard outgoing roaming rates apply)

800 2300
(if dialing from within UAE)

or email:

Our Corporate Address
  • Etisalat Building

    Intersection of Zayed The 1st Street and Sheikh Rashid Bin Saeed Al Maktoum Street.

  • P.O. Box 3838
    Abu Dhabi, UAE

  • Telephone: 00971 2 6283333
    Fax: 00971 2 6317000
Locate Us
  • Interactive map

    It will help you find out our business centers, payments locations and retailers & partners.