M2M (Machine to Machine) refers to data communications between machines. M2M technology allows intelligent machines to talk to each other via IP-based networks to automate the collection of essential data faster and accurately, without human intervention. M2M can also mean the family of sensors, middleware, software and applications that help improve efficiency and quality by tying together a myriad of sensors with mission critical applications like asset management, ERP and CRM.

Using M2M equipment and services, asset owners can connect, monitor, manage and optimise operations of remote devices without travelling to or maintaining staff at these sites.

Typical M2M solutions include a telecom network, network of sensors, middleware, software and applications that are linked together to mission-critical applications like asset management, enterprise resource planning and customer relationship management.

Since M2M technology can be used to monitor and manage any electro-mechanical device, its scope and benefits extends across a range of devices in almost every industry, which includes:

Service Benefits

  • Environmental Monitoring
  • Energy Management
  • Asset Tracking and Logistics
  • Fleet Management
  • Hotel Automation
  • Health
  • Life and Safety Control
  • Automotive and telemetric
  • Fleet and asset management
  • Utility applications & smart metering
  • Healthcare & health monitoring
  • Surveillance and security services
  • Vending and retail POS
  • Green building systems
  • Remote maintenance and control
  • Consumerisation

Operational effectiveness 

  • Online facility performance management 
  • Improved asset management 

Business risk management

  • Manage downtime
  • Proactive intelligent maintenance regime


Cost efficiency

  • Ongoing Opex reduction
  • Outsourcing of support


M2M Services

  • Emirates Energy Star
  • Fleet Management Solution

Business Solutions