Together towards an enriching future with the new Freedom plan

Exclusive for people with disabilities

Etisalat Freedom

About Freedom

As part of our commitment to the many communities we serve in the UAE, we are proud to introduce Freedom - privilege services from Etisalat. Freedom will provide a range of discounts, offers and other benefits to suit the needs and preferences of people with disabilities.

In line with our vision to extend people’s reach, we have enhanced the Freedom package to provide state-of-the-art technology to customers with disabilities. This will further help to effectively integrate the segment into society, helping them communicate more effectively and with more freedom.

The world we live in and the way we communicate is rapidly changing. By introducing Freedom, we’re taking a step closer towards our customers, in order to understand them better and establish everlasting relationships.



What are the Special Needs benefits?

Sr. No.
Special Needs Individual Benefits
How to Subscribe/Activate?
1 eLife Family Value Pack of TV, Internet and Telephone 50% discount on monthly package rental At Etisalat Business Centre
2 Home Telephone 50% discount on monthly package rental At Etisalat Business Centre
3 Home Internet Packages 50% discount on monthly package rental of 512Kbps, 1Mbps, and 10Mbps packages At Etisalat Business Centre
4 Video calls on Mobile (Etisalat - Etisalat) 50% discount on video call tariff Video call service is active by default if the customer’s phone is compatible
5 Prepaid Mobile Data Package

50% discount on the following packages:

1. One - time data packages of 250MB, 1GB, 3GB, 7GB, 10GB and 20GB

2. Recurring data packages of 3GB, 5GB, 10GB and 20GB

Dial *170# and follow the menu options
6 Postpaid Mobile Data Packages 50% discount on the 1GB, 3GB, 7GB, 10GB, 20GB and Unlimited data packs Dial *170# and follow the menu options
7 Video calls on C’Me application 50% discount will be offered on C’Me video calling rates for both postpaid and prepaid customers Video call discount is active by default

Points to note:

1. If you are 18 years or older, local or expat or are parenting a child with disabilities, visit any Etisalat Business Centers and subscribe to Freedom.

2. Present any ID card issued by a UAE government body identifying the customer as a person with disability.

3. Present the original UAE National ID.

4. Each customer is eligible for only one account under the Freedom service discount.

5. The service can be used by the minor, but the subscription will be in the name of the guardian. The guardian will undertake responsibility for all legal issues or abuse of services or unpaid bills.

6. The service will be issued to the guardians against legal proof (passport copy, birth certification, etc.)

7. Once the minor reaches the legal age of 18, he/she can transfer the existing subscription to himself/herself.

The original ID documents will be validated and a scan/copy will be retained by Etisalat.