Enjoy a special flat rate of AED 3/min when calling your family & Friends through the Roaming Callback service, without having to worry about high roaming charges.
How to use the service
Offer is automatically available for all Etisalat postpaid & prepaid customers. There is no need to opt in for the service.
To place an outgoing call through callback service, simply dial *145*00+CountryCode+PhoneNumber#.
Example: If you are roaming in the UK, dial: *145*0097150xxxxxxx# (to call Etisalat number) or *145*0096611yyyyyyy# (to call a landline in KSA).
A pop-up will immediately notify you of an incoming call from Etisalat, showing your own number. Once you answer this call, you will be connected with the desired number.
You can use either “+” or “00” in the international code.
Where can the service be used
The Roaming Callback service is offered by Etisalat, across 188 countries through more than 600 networks. To check availability of roaming partners, please click here
The Roaming Callback service code *145* could be blocked by some of the operators or used for their local services.
Terms & Conditions
• Callback minutes are not deducted from voice roaming pack, if any
• Calls to satellite and premium numbers are excluded
• Same rate applies if service is used in the UAE
You can always view the wide range of Etisalat roaming offers by dialing *177#
or texting: ROAME
(for English) and ROAMA
(for Arabic) to 1010
Etisalat Travelers’ Help Line
For any support on roaming services, you can reach Etisalat Travelers' Help Line from abroad or inside the UAE, by contacting any of the following from your mobile:
• *145*8002300# (Free callback for postpaid customers)
• +971 8002300 (Standard outgoing roaming rates apply)
• +971 400 444101 (Standard outgoing roaming rates apply)
• 800 2300 (if dialing from within the UAE)
or e-mail: email@example.com