Renew your registration

Renew your registration

The following accounts are currently registered under your name. Please verify these accounts.


Enter your account number to proceed.

We have sent you an SMS with Verification code to {{modal.accountNo}}. CHANGE ACCOUNT NUMBER

Haven't received the token? RESEND TOKEN


Note: If you don’t want to renew any postpaid plan(s), please contact Etisalat toll-free number 800 6665 to cancel.


Note: The unselected prepaid plan(s) will be cancelled once you submit the request.

Note: Prepaid and postpaid accounts cannot be set up for auto pay together. You can group all prepaid or all postpaid accounts, to setup for Autopay.

Click on the images to upload & update your Emirates ID

Please upload clear photos of your Emirates ID. Accepted format: PDF or image formats JPEG, PNG Size: Less than or equal to 5MB


Primary contact details

Emirates ID renewal confirmation will be sent to these contact details


Request Received

TRANSACTION # {{transactionNo}}

Once your ID is verified by us, you will receive a confirmation sms within 24-48 hours. You can easily track your ID update in your support history


Visit Etisalat Store

We are unable to verify the documents. Please visit etisalat store to complete the ID renewal process