Etisalat has been providing telecommunications services in the UAE since 1976, and has built a modern telecom infrastructure and established itself as an innovative and reliable operator. Across the UAE, we provide fixed and mobile services, data, and internet services for everyone, as well as other services for business customers.
Our Vision: Drive the digital future to empower societies.
If you wish to make a formal complaint, please contact our Customer Care Centre available 24 hours a day, 7 days a week, or visit Etisalat’s Business Centers, service centers and outlets. Our customer service representatives are highly trained to help in resolving your concerns and complaints promptly. If your complaint was not resolved, our customer service representatives will lodge a formal complaint on your behalf.
You can reach our Customer Care Centre representatives through the following:
|Telephone numbers (24 hours, 7 days a week)||For individuals, from inside the UAE, free calling number: 101.
From outside the UAE, calling number: +971 400444101.
For enterprises, from inside the UAE, free calling number: 8005800
From outside the UAE, calling number: +971 8005800.
|firstname.lastname@example.org||Fax||From inside the UAE: 105
From outside the UAE: +971 400444105