Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability.
COLOUR : ETISALAT COLOURS
Find out all you need to know about our services and products.
Find a solution for your device.
We help you understand your bill better by explaining different parts of your monthly bill in detail.
Get instant support 24/7!
Create a request for any Etisalat equipment relocation,
plot extension, demolition, site office connection, back up links etc.
Find out what to do if you exceed your credit limit, how to change it and more.
Every postpaid account comes with a credit limit from Etisalat. This ensures that you are not billed beyond a certain amount. When your total outstanding bill exceeds the credit limit at any point of time, your services will stop. Your total outstanding bill will include the previous month’s bill, current month’s unbilled charges and any additional charges including app purchases, mParking and Weyak services. Any changes to your Credit Limit will not affect your Usage Charges Limit.
To check or decrease your credit limit, visit app.
Select 'Credit Limit' from the menu to proceed.
To increase your Credit Limit, raise a request by calling 101.
Refer to clause 16 in our general terms and conditions.