Get more. Do more. Grow more.
With Business First Plus.

Business First Plus comprises of high-performing, affordable plans that are designed specifically for business needs. Offering you huge data allowances, local, international and CUG minutes, Flexi SMS, along with the unique Carryforward Feature enabling you to carry all your unused local and international minutes across three months! Subscribe to Business First Plus to ensure you get so much more for less!

Online-Exclusive Offer: Subscribe to a new plan online and enjoy two months of free doubled minutes with your thirteenth month's rental for free! 

Q. How does the Carryforward feature in Business First Plus work?

A. The key advantage of this plan starting at AED 110 is that you can carryforward its benefits for 3 months. This means, if you have subscribed to this plan on the 1st of Jan, you are authorized to carryforward the plan’s benefits to ensure all of the remainder allowances of the current month are used until the 30th of April. Similarly, this would continue for the next month, 1st of February until 31st May.

Q. Can I downgrade/upgrade between Business First Plus base plans?

A. If you are upgrading or downgrading within the Business First Plus Flavors, no exit charges would apply if the online offer has not been redeemed. 

In the case that the online offer has been redeemed, you can upgrade/downgrade to plans only after the completion of the promotional period of two months with the contract being reset and exit charges being applied.

Q. Can I subscribe to any other add-on with an existing add-on activated?

A. Yes, absolutely. Each of the add-ons are independent in nature and users can pick and choose whichever add-ons they require to tailor their plans to suit their requirements.

Q. What are the exit charges?

A. Exit charges applicable for device and base plans as per the following:

       (i) Exit from the Base Plan only – 1-month of base plan rental fee.

       (ii) Exit from Base plan with a Device - 1-month base plan rental fee + remainder months of rental for device. 

Q. Can I migrate from Business First Plus to any other Business plans? 

A. Yes, you can easily migrate from Business First Plus Plan to any other plan that suits your requirements. Exit charges are subject to upgrade or downgrade and, your contract will reset from the date of migration.

Q. What happens if I take a Voice add-on on top of my carryforward voice allowance?

A. In this case, Carryforward Allowances will be prioritized. 

Q. How can I check my plan’s balance allowances?

A. You can check your balance allowances by simply dialing *140#

Required Documents to Apply for Business First Plus Plan:

  • Valid Copy Of Trade License 
  • Passport Copy With Valid UAE Visa Of Individual, As Authorised By Company
  • Emirates ID Copy Of Individual, As Authorised By Company
  • Letter Of Authority
  • Establishment Card

Contract durations is as per agreed original contract period between the client and Etisalat with two options being available: No Contract and 12-Month Contract.

Online Exclusive Offer  on Business First Plus Plans – Applicable for 12-Month Contracts: All new online subscriptions would benefit from double local & international minutes for the first 2 months. After two months, plan is downgraded to the original plan purchased. Up on contract renewal, users would get their thirteenth month plan rental for free.

Billing Frequency: Monthly

All prices shown are excluding of 5% VAT charge.

A hassle-free upgrade/migration to any other Business First Plus & Business Xtreme Plans can be done without any exit charges.

Closed User Group (CUG) minutes are intra-company calling minutes allowing subscribers to make and receive calls within their designated group.

International minutes allowances are applicable to multiple destinations. Click here  to view the list of applicable countries.

Flexi SMS covers local & international SMS.

Penalty Free Service:

Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

Out of Plan Charges Within the UAE: These charges will only be applied should you exceed the allocations as per your Mobile Business Plan

International callsAED 2.40/min
Local callsAED 0.30/min
Closed User Group (CUG)AED 0.30/min
Local dataAED 1/MB
Local SMSAED 0.18/SMS
International SMSAED 0.60/SMS

Out of Plan Charges Outside of the UAE:

Incoming callAED 0.808/minAED 4.25/minAED 5.25/min
Outgoing call to the UAEAED 2.203**/minAED 9.50/minAED 15/min
Outgoing local callAED 0.881/minAED 4.50/minAED 10/min
Outgoing call to othersAED 9/minAED 13/minAED 15/min
Incoming SMSFreeFreeFree
DataAED 0.05508/30KBAED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)
AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)


If you’re searching for basic postpaid packages with standard benefits, your search has been successful!

Discover our  Business First Packages

All telemarketers are advised to get consent from individuals to make promotional calls. They are advised not to make calls to the phone numbers listed in the DNCR Directory unless they have the prior consent of a customer to do so.

Please be informed that phone numbers breaching this guidance will have their numbers revoked and further reported to the concerned authorities.

Frequently Asked Questions for Telemarketers

A) The Do Not Call Registry (DNCR) is a controlled platform governing and protecting individuals from unsolicited or malicious calls. This platform comprises a list of telephone numbers of individuals who do not wish to receive promotional telemarketing or spam calls. This has come into effect to create a safer communications environment.

A) Consent is associated with the explicit approval of a Subscriber or customer to receive promotional, sales or telemarketing calls. 

A) If you have received explicit consent from an individual to be contacted, you may continue to call them

A) Before making any promotional calls to such individuals, an organisation is now expected to cross-check and verify that the telephone number is not registered with DNCR.

A) With effect from September 2022, organisations must continually check the Registry to ensure that the numbers they make promotional telemarketing calls to, are not listed in DNCR. To check the list, please log in to Business Online Portal, navigate to the 'Settings' Tab, and click on the 'Promotional Calls Settings' icon to check the status.

For a step-by-step tutorial on how to verify the status of numbers listed under DNCR, click here.

A) Organisations can create an account and check numbers under DNCR by logging in to the Business Online Portal and navigating under the ‘Settings’ Tab. You will not be charged for accessing the DNCR list.

A) Absolutely. It falls under the responsibility of a telemarketer to abide by the rules and regulations of the regulatory framework in the U.A.E

A) Phone numbers breaching this guidance will have their telecom services revoked and further reported to the concerned authorities.

A) Yes, we strongly advise all telemarketers to develop a systematic promotional call consent management system to obtain consent from the customers they wish to contact. To achieve this, we recommend establishing a method that gathers relevant customer "opt-ins," which simply means that the default setting for consent on promotions should not be "yes." All forms of consent are acceptable as long as they can be saved and presented in a tangible form when necessary. Furthermore, this system should also provision for customers to withdraw their consent at any time.

DNCR is an active platform in compliance with the regulatory framework to protect customers from Spam Calls. This also ensures that you do not receive any promotional calls unless requested outside of business hours, being 09:00 AM – 18:00 PM.

You may register your mobile number within DNCR to disable/block calls from businesses. However, should you still continue to get contacted by telemarketers, you may raise a complaint against the specific business.

Frequently Asked Questions for Individuals

A) If you do not wish to receive telemarketing promotional calls from businesses, you may register your phone numbers in DNCR. This applies to home, business, and mobile phone numbers.

Please note that registration is free and does not expire.

A) Simple. To block calls, send an SMS to 1012 with 'DNCR’ for your number to be added to the DNCR Registry.

A) To unblock calls, please SMS ‘UDNCR’ to 1012. Similarly, you may send an SMS to 1012 with ‘Check IDNCR’ to inquire about your number’s status.

A) Your registration will never expire. We will only remove your number from the Registry if it's deactivated  and reassigned or if you have specifically asked to remove it.

A) Once registered, your number is immediately updated in the Registry. You should stop receiving unsolicited promotional calls soon.

A) No. The Do Not Call Registry solely prevents all unsolicited sales/promotional calls by sharing a list that tells telemarketers what numbers not to call. We cannot stop or block calls from businesses that choose to ignore it; however, if such an incident should arise, you may raise a complaint by calling 101 for Consumer or 800 5800 for Business, following which necessary actions will be taken.

A) Yes, if you have done business with companies recently, and have consented for them to contact you with news, updates, or promotions. However, if you wish for them to stop, please inform the respective company directly to withdraw your consent 

A) If you have registered your number in DNCR and have not provided your consent to the respective telemarketer and yet you are receiving unsolicited promotional calls, you may raise a complaint by clicking here or by calling Customer Care at 101 for personal numbers or 800 5800 for business numbers, following which necessary actions will be taken. 

A) You may receive telemarketing calls from selected organisations if you have provided them with explicit consent to contact you for such purposes, even if you have registered your number within DNCR.

A)  The process for blocking a number may differ depending on the type of device, i.e. Apple, Samsung, Huawei, etc., but the option to block calls from the device itself is available in each. Apple users can simply go to their phone settings and choose to Silence Unknown Callers or update a number under Blocked Contacts that they do not want to receive calls from. Similarly, Android users have the option of using Call Screen or Smart Call, to screen calls from individuals who are not in their contacts. For further information, please refer to the table below.



Useful Links to block Spam Calls


Users using iPhone 7 to 14 Pro & other Apple Devices

You may block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch by following these steps

You may also have your device detect and block spam phone calls by following these steps.

Users using Samsung

You may block calls with Smart Call on your Galaxy device by following these steps.

Users using Huawei Devices

You may set different block rules to block promotional, malicious, and other kinds of spam following these steps.



Business Xtreme

Reach for extreme with Business Xtreme! Indulge in unlimited local & international minutes, generous data allowances & so much more starting at just AED 325 per month!

Data Only Plans

Be online when it matters. Stay constantly connected to the web with our mobile data only plans. Check your emails, catch up with the news on your tablet, modem or laptop. Starting at AED 29!

Roaming Packs

Affordable Roaming packages to ensure you are always connected to your customers & employees via your U.A.E. number while enjoying high-speed, easy & hassle-free connectivity. Starting at AED 15!