Important to know:

The must-know details about this service.

Your home contents are insured through Union Insurance Company — a leading insurance provider in the UAE. There are no surveys, no paperwork, no hidden charges and no contracts – simply subscribe to the Etisalat Home Protection plan for just AED 20 per policy per month. The subscription details and amount will be reflected in your monthly eLife bill.

Upon subscription, you will receive the policy document. Should there be a need for insurance claim, all you have to do is reach out to Union Insurance Company with the paid Etisalat bill and the unique policy reference number. To check if there are any special plans available for your Home content insurance, please call your Etisalat representative.

Etisalat is not at any time considered as the insurance service provider or an agent of Union Insurance Company, the Insurance Provider. Any claims or contestations for any insurance coverage need to be negotiated directly with Union Insurance Company only. The address of the premises insured should be the registered address with Etisalat, as provided on the monthly eLife bill and should be presented during claim settlement process.

For more details on the insurance and claim procedure, please read the Terms and Conditions or contact our insurance partner Union Insurance Company call centre on the toll-free number 800 UIC4U (84248), their dedicated phone number +971 4 3787 550, or visit