To be eligible to upgrade to the latest iPhone: You need to be an existing subscriber on the iPhone for Life programme on iPhone 8, 8 Plus or iPhone X. Your old smartphone will be upgraded after the evaluation of the Etisalat technical expert team. If the device is evaluated as in “good condition”, it will be accepted. You will return the old device and be upgraded to the next new model.
- Free upgrade: To be eligible for a free upgrade to the next new iPhone, you should complete at least the initial 12-month contract period of the device
- Early upgrade: If you have not completed the initial 12-month contract period of the device, and elect to upgrade to the new smartphone, an upgrade charge will apply
- You will be subjected to an early upgrade fee calculated as follows: monthly instalment charge of the smartphone plan x the number of months remaining to complete the initial 12-month period
To upgrade, please visit any of our 27 upgrade locations.