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Voicemail

Never miss an important call

Elevate how you stay in touch with Etisalat’s Voicemail service which allows your callers to leave personalised voice messages.

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Benefits

  • Greet callers with your own recorded personal greeting
  • Your callers can record a voice message up to 90 seconds long
  • Available in Arabic and English
  • Free alerts via SMS when somebody leaves you a message, and you can retrieve the message at anytime

Packs

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Basic Voicemail

  • Access, listen, save, skip and delete voice messages
  • Storage capacity: 15 messages for up to 14 days
  • Maximum length per message: 60 seconds
  • Available for both Postpaid and Prepaid mobile customers
  • Subscription to the service is free, no set-up or rental fees
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Executive Voicemail

  • Access, listen, reply, send/send a copy, send as group, forward, auto-transfer, save, skip and delete voice messages
  • Storage capacity: 30 messages for up to 14 days
  • Maximum length per message: 90 seconds
  • Available only for Postpaid mobile customers
  • Charges apply

How to use

Retrieve your voicemail messages easily.

Simply dial #123 at any time during the day from within the UAE.

Simply dial #123 at any time during the day from within the UAE.

Simply dial +971400444123 and listen to your message. Roaming rates will apply.

How to manage

Activate your Voicemail in one of the following ways:

  1. By calling 123 and following the instructions. Calls from Postpaid are charged AED 0.32/min* and from Prepaid AED 0.38/min*.
  2. By dialling *123# and following the menu (free) or dialling the fast command *123*2*1*1*2# and pressing the call key.

You can also use these specific fast commands:

  1. For the busy line: dial *123*2*1*1*1*1# and press the call key.
  2. For the switched off or unreachable phone: dial *123*2*1*1*1*2# and press the call key.
  3. For when you don’t answer the phone: dial *123*2*1*1*1*3# and press the call key.
  4. For all the scenarios above: dial *123*2*1*1*1*4# and press the call key.

To deactivate the service, simply dial *123*2*1*1*2# and press the call key.
*5% VAT included

*Important to know:

If A reached B’s voicemail and recorded a message, A will be charged regular call charges as per his/her tariff plan and based on the length of the message. After A hangs up, B will be notified via SMS. B will be charged only when calling 123 for message retrieval.

Target: Live