Whether you rent or own your home in the UAE, as an etisalat Home customer you can now protect your belongings with our partner, Union Insurance Company, for up to AED 50,000 of value, plus accommodation if your home is uninhabitable for up to 15 days.
Discover what an AED 10/month insurance can cover in the table below.
|What is covered||Maximum limit|
|Home contents (includes all except cash, jewellery, mobile phones and valuables)||AED 50,000 deductible - AED 200 every loss||Alternative accommodation||AED 500/day for a maximum of 15 days||Loss of personal documents (eLife customer and his family, including the domestic help)||AED 500/document, maximum of AED 2500||*5% VAT included|
*Important to Know:
Etisalat is not at any time considered as the insurance service provider or an agent of Union Insurance Company, the Insurance Provider. Any claims or contestations for any insurance coverage need to be negotiated directly with Union Insurance Company only. The address of the premise insured should be the registered address with etisalat, as provided on the monthly eLife bill and should be presented during claim settlement process.
For more details on the insurance and claim procedure, please read the Terms & Conditions or contact our insurance partner Union Insurance Company call centre on the toll-free number 800 UIC4U (84248), their dedicated phone number +971 4 3787 550, or visit www.unioninsurance.ae
Your home contents are insured through Union Insurance Company — a leading insurance provider in the UAE. There are no surveys, no paper work, no hidden charges and no contracts – simply subscribe to the etisalat Home Protection Plan for just AED 10 per policy per month. The subscription details and amount will be reflected in your monthly eLife bill.
• Call 800 101 for subscription and more details
• Call the Union Insurance Toll-Free Number 800 84248 if you need detailed clarifications
• Visit any etisalat store or outlet
Upon subscription, you will receive the policy document. Should there be a need for insurance claim, all you have to do is reach out to Union Insurance Company with the paid etisalat bill and the unique policy reference number.
To check if there are any special plans available for your Home content insurance, please call your etisalat representative.
Please read the frequently asked questions and terms and conditions.