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Control Line

Postpaid value, prepaid flexibility

ENJOY GREAT BENEFITS WITH A FIXED MONTHLY BILL

Experience mobile prepaid customisation at its best as you enjoy 2GB of data and 100 local minutes or 50 flexible minutes for only AED 80/month. To use more, simply recharge or purchase incredible add-on packs.

Benefits

  • Gain complete control over your usage and bills by combining the value of postpaid with the control of prepaid
  • Receive a monthly bill with a fixed amount and if you want to use more, simply recharge your credit balance for more minutes or data anytime during the month

How it works

With Control Line, you have two accounts:
• Bill payment account: a monthly bill is issued on the 1st of every month and needs to be settled by the 10th of the month to continue using the line and the credit balance
• Credit balance account: a prepaid balance for out-of-bundle usage, saving packs purchases or bill payments*

To recharge your credit balance and pay your bills from your credit balance, dial *555#
*the bill due amount isn’t automatically deducted from the balance

OUT-OF-BUNDLE CHARGES

Get great value for your money with these amazing minutes, data and SMS rates in the UAE.

Service Charges*
Local Calls 38 fils/min
Local SMS 19 fils/SMS
Local MMS 47 fils/50KB
Local Video Call 63 fils/min
International Calls 38 fils/min
– special rates to India, Pakistan, China, Nepal and Bangladesh. Calls to other countries are charges as per the standard rates on per second basis**
International SMS 63 fils/SMS
International MMS AED 1.89/50KB
International Video Call AED 1.05/MB
*5% VAT included
**Rates for international calls

How to get your line


The Control Line is available:
1. Online – click here to apply
2. By visiting any etisalat Business Centre and outlet or etisalat partner with the necessary documents, and one of our representatives will help you with your purchase

Necessary documents:
Original valid Emirates ID or original passport with a valid residence visa

ADD-ONS

Discover add-ons available for this plan


Read More

How to Pay

ONLINE


Online Quick Pay:
Pay your mobile, landline and eLife bill on etisalat.ae/quickpay using your credit or debit card. It is quick, simple and safe.

Autopay:
Enjoy peace of mind and never miss a payment with this easy, secure and convenient way to pay your bill. Set up standing instructions by registering your credit card on www.etisalat.ae/online and we will ensure your payment is made on the due date.

My etisalat app:
Download My etisalat app, access your account details, view and pay your bill. The app is available on Apple App Store and Google Play.

BY PHONE

Call 101 or 125:

Call 101 or 125, our toll-free automated payment service, and select the “Bill Payment” option to pay your mobile, landline and eLife bill using your credit or debit card.

IN PERSON

Banks (offline):
Pay your etisalat bills in person at a bank using your preferred bank’s ATM channel or through the bank’s online banking, phone banking and mobile banking.
etisalat Payment Machines (EPM):
Pay bills by cash or credit card using the etisalat Payment Machines located at etisalat’s stores and other strategic locations across the UAE.
etisalat Stores:
Use our interactive store locator to find your nearest etisalat store. Pay your bills by cash, cheque or credit card.
Exchange Houses:
Pay your etisalat bill at any of our Exchange House partners. Visit etisalat.ae/exchangehouses to locate a partner near you.

MANAGE YOUR ACCOUNT

ONLINE

Register your number online for quick and easy account management

1. Go to etisalat Online Services
2. Select “I have an etisalat number”
3. Enter your mobile number
4. Create your User ID
5. Check availability
6. If it's available, enter the security code, accept the Terms & Conditions and click Continue

Register now
MY ETISALAT APP

Download My etisalat app and manage your account anytime, anywhere. Recharge, pay your bills and purchase add-ons conveniently from the palm of your hand.

Download now
RECHARGE

Choose between various methods to recharge your account. Click on Recharge now to find your most convenient way of recharging.

Recharge now
USEFUL CODES

Use these codes to quickly manage your line:
• Check your balance: dial *121#
• Prepaid offers and promotions: dial *101#
• Deal of the Day: dial *050#
• To transfer credit, type the following command and press ok: *100*mobile number*amount#

NEED MORE INFORMATION?

Please read the frequently asked questions and terms and conditions.

BRING VALUE TO YOUR LIFE

Make your life easier: let us help you with getting and managing your account.