Starting from 1st January 2018, most of Etisalat’s products and services shall be subject to 5% value added tax (VAT). Read more

5% VAT excluded

etisalat Smart Plans

New Etisalat Smart Plans

Usage Charges

Service Charges*
Local calls 32 fils per minute
International calls - 1.26 AED/minute for 175 countries
- 3.78 AED/minute for 48 countries
National SMS 19 fils per SMS
International SMS 63 fils per SMS
Video calls 63 fils/minute
*International calls out of the included minutes are charged as 1.26 AED/minute for Zone 1 Countries
*International calls are charged as 3.78 AED/minute for Zone 2 countries
*International calls are charged as per each destination for Zone 3 countries
*Prices are 5% VAT inclusive

Convenient ways to pay
your bills


Online Quick Pay:

Pay your mobile, landline and eLife bill on using your credit or debit card. It is quick, simple and safe.


Enjoy peace of mind and never miss a payment with this easy, secure and convenient way to pay your bill. Set up standing instructions by registering your credit card on and we will ensure the payment is made on the due date.

Etisalat Mobile App:

It is simple. Download the Etisalat UAE mobile app, access your account details, view and pay your bill. The app is available on iOS App Store and Google Play.

By Phone

Call 101 or 125:

Call 101 or 125, our toll-free automated payment service and select the “Bill Payment” option to pay your mobile, landline and eLife bill using your credit or debit card.

In Person

Banks (offline):

Pay your Etisalat bills in person at a bank using your preferred bank’s ATM channel or through the bank’s online banking, phone banking and mobile banking.

etisalat Payment Machines (EPM):

Pay bills by cash or credit card using the etisalat Payment Machines located at etisalat’s stores and other strategic locations across the UAE.

etisalat Stores:

Use our interactive store locator  to find your nearest etisalat Store. Pay your bills by cash, cheque or credit card.

Exchange Houses:

Pay your etisalat bill at any of our Exchange House partners. Visit to locate a partner near you.