Switch to Etisalat

The number-one mobile service provider

Move to Etisalat

Because we realize that your mobile phone number matters, we are offering you the chance to upgrade to the number-one mobile phone operator in the UAE while keeping your number. You can do this through Mobile Number Portability (MNP), which is the process of transferring (porting) your mobile phone number from one mobile phone network provider to another. You may want to do this if you wish to sign up to a new mobile phone provider and keep your original mobile phone number, thus saving you the inconvenience of updating your contacts with your new telephone number. Whether you are a prepaid or postpaid customer, you can now switch to Etisalat. To ensure a smooth, successful MNP process:

- You are kindly requested to visit any of our Business Centers and fill-in the MNP form to trigger the process. The MNP service is offered free of charge. You also need to ensure that the ported number is not under any type of service suspension at the current operator, as suspended lines cannot be ported out. 

- You can still port your number even if you have an outstanding balance to your current operator; however, you are required to settle the amount due to your current operator within a stipulated period of time in order to continue enjoying Etisalat services.


By upgrading to Etisalat, you will enjoy quality services, wide mobile coverage, range of offers, best rates, and excellent customer support. Upgrading to Etisalat is definitely the right decision.