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Promotion

Register and Use Autopay,
Get 1000 Smiles Points

Register one or more accounts before 14 August and get 1000 Smiles points for each account

Smiles Points with Autopay

Paying your postpaid bills (mobile, landline, Al Shamil or eLife) has never been easier or more convenient. Register for Autopay and get 1000 Smiles points with your first successful Autopay payment.

You can spend the Smiles points for dining, entertainment, wellness and much more, because with Autopay you will have more time for yourself.

*Terms and Conditions apply

Register Now

Autopay Benefits

How to Register

QUICKPAY

Pay Quickly and Register for Autopay in 3 easy steps:

  1. Go to etisalat.ae/quickpay
  2. Enter your desired account and the amount you would like to pay/recharge and make the payment.
  3. Upon successful payment, click on Autopay and set up your account, following the instructions.

REGISTER NOW
SELF-CARE

Login to My etisalat and Register for Autopay in 4 steps:

  1. Login to My etisalat at etisalat.ae/online
  2. Click on Autopay.
  3. Enter your credit card details and select the account you want to set up for Autopay.
  4. Set the amount and the date for your payment and click Register.

REGISTER NOW
MY ETISALAT APP

DOWNLOAD AND LOGIN TO MY ETISALAT AND REGISTER FOR AUTOPAY IN 4 STEPS:

  1. Download My etisalat app from the link and log in to the app.
  2. Choose account and select Autopay option from the menu.
  3. Select Autopay option and set the amount and the date for your payment.
  4. Enter your credit or debit card details to register.

BY PHONE

Dial 101 from an etisalat registered number and register for Autopay in 3 simple steps:

  1. Select Billing Option
  2. Select Autopay Option and enter your desired payment selection
  3. Enter your credit card details and register for Autopay

BUSINESS CENTRES

Visit any etisalat store and our representative will get you registered:

  1. Visit your nearest etisalat Business Centre or outlet
  2. Let one of our representatives help you register Autopay for your account/s.

STORE LOCATOR

Important to know

Autopay with Smiles Promotion - Terms and Conditions

  1. Autopay with Smiles promotion is a limited period offer.
  2. Only the first 10,000 newly registered Autopay users will receive 1000 Smiles points.
  3. Autopay with Smiles promotion can be availed for Autopay amount set up for AED 1 and above.
  4. You can register Autopay for more than one postpaid account and you will receive 1000 Smiles points for each one of them, if they are registered in the promotional period.
  5. 1000 Smiles points will be added to your account within 7 days upon the first successful Autopay transaction of AED 1 and above. These points will be added to your account one time only.
  6. The promotion is applicable to all postpaid users (eLife, mobile, landline or Al Shamil).
  7. The promotion is not applicable for customers who have already registered Autopay for their accounts before 1 July 2018.

Frequently Asked Questions

  1. Are there any charges to register for Autopay or any monthly debits?
    No, Autopay service is completely free of charge. There are zero charges.

  2. When will my set-up amount for Autopay be deducted?
    Autopay will deduct the set-up amount on every 15th of the month for your postpaid accounts and it will recharge your prepaid accounts on your chosen day/date.

  3. Can I set an amount of my choice for my postpaid and prepaid account?
    Yes, you will have three choices to choose from for your postpaid and prepaid account.
    For postpaid accounts, you can set the amount as:
    1. Full Outstanding: the total monthly bill will be deducted
    2. Fixed Amount: the fixed amount set by you will be deducted (even if the bill is less or more than that amount)
    3. Outstanding Amount Up To: the set amount will be deducted (even if the bill is less than that amount)
    For prepaid accounts, you can set the amount as:
    1. Day Of The Month: choose any day of the month and the amount
    2. Date Of The Month: choose any date of the month and amount to recharge
    3. Recharge Balance Reaches To: set the balance amount your account reaches to and choose the amount to recharge

  4. Which credit or debit card types can I use to set up Autopay?
    You can register for Autopay using a Visa or Mastercard credit/debit card issued locally in UAE.

  5. What bills can I pay using Autopay?
    You can pay your etisalat mobile services (Postpaid), eLife, landline and Al Shamil, as well as your prepaid mobile Wasel account recharge or renewal.

  6. My credit or debit card number has changed/expired. How do I modify my existing Autopay subscription?
    All you need to do is to simply visit any of your nearest etisalat store for assistance.

  7. How do I cancel my Autopay service?
    To cancel your Autopay service, log in to www.etisalat.ae/online and disable your Autopay registration. Alternatively, you may visit any of your nearest etisalat store/Business Centres for assistance.