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Mobile Registration Renewal


The Telecom Regulatory Authority (TDRA) has introduced a new policy that requires you to renew the registration of all your etisalat mobile numbers by updating your profiles with valid and up-to-date ID details. All you need to do is update your profile with your original and valid ID details and specify the mobile numbers (SIM cards) under your name that you would like to renew registration for.

Caller Identification feature

New Caller Identification feature

With Etisalat’s brand-new Caller Identification feature (CNAP), users can enjoy total peace of mind when receiving calls from businesses within the UAE, by being able to view the name of the companies trying to reach them. Users can now answer their incoming calls with confidence and trust without having to guess the authenticity of their callers. This feature was recently implemented for all Etisalat users, automatically and at no additional cost.

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Smiles by etisalat


Smiles is the ultimate destination for everyday savings, offering you amazing daily deals from etisalat as well as hundreds of your favourite brands. Enjoy 50% off on movie tickets, as well as "Buy 1 Get 1 Free" deals on entertainment, shopping, dining, travel and wellness. Download the Smiles app now to start earning your Smiles points.

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Value Added Tax

VAT is a consumption tax that the end user is obligated to pay. Etisalat will be only acting as a collection agent on behalf of the taxation authority. Etisalat is legally obliged to comply with this Government mandate from 1 January 2018.

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