50% More Data Add-ons

Frequently Asked Questions

Who can subscribe?

New Freedom customers on the below plans are eligible to subscribe.

Plan

Data add-on allowance

New Freedom 200 / 225 plans

6.5GB

New Freedom 325 / 375 plans

13.5GB

New Freedom 600 / 700 plans

25GB

Can I use the data internationally?

No, the data is only for local use.

How can I subscribe to the add-on?

1. SMS activation

  •   - New Freedom 200/225 plans: Send AC A50 to 1012
  •   - New Freedom 325/375 plans: Send AC B50 to 1012
  •   - New Freedom 600/700 plans: Send AC C50 to 1012

2. Call customer care 800101

How can I check the add-on data usage?

  •   - Log on to My Etisalat UAE App
  •   - Dial *170#

You will also receive SMS notifications when you reach 80%, 90% and 100% data usage

How do I get charged for the add-on?

The add-on auto-renew every month so if you subscribe during the month, the rental and add-on data allowance will be prorated. Starting the next bill cycle, you will receive the full add-on data allowance and will be charged the full rent on your bill.

Will I keep the add-on if I change my plan?

If you change your plan to a different plan, you will continue enjoying the remaining add-on data allowance until the end of the month. However, your add-on will automatically deactivate starting your next bill cycle.

You can re-subscribe through any of the above-mentioned channels if you’ve changed your New Freedom plan to another New Freedom plan that is eligible for the data add-on.

How can I cancel the add-on?

  • - Log on to My Etisalat UAE App
  • - Or send a cancellation SMS as below:
    •   • New Freedom 200 & 225 plans, send SMS: CC A50 to 1012
    •   • New Freedom 325 & 375 plans, send SMS: CC B50 to 1012
    •   • New Freedom 600 & 700 plans, send SMS: CC C50 to 1012

You will receive SMS notification upon successful cancellation.

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