Autopay will deduct the set-up amount on every 15th of the month for your postpaid accounts and it will recharge your prepaid accounts on your chosen day/date.

Yes, you will have three choices to choose from for your postpaid and prepaid account. For postpaid accounts, you can set the amount as:

• Full Outstanding: the total monthly bill will be deducted
• Fixed Amount: the fixed amount set by you will be deducted (even if the bill is less or more than that amount)
• Outstanding Amount Up To: the set amount will be deducted (even if the bill is less than that amount)

For prepaid accounts, you can set the amount as:

• Day Of The Month: choose any day of the month and the amount
• Date Of The Month: choose any date of the month and amount to recharge
• Recharge Balance Reaches To: set the balance amount your account reaches to and choose the amount to recharge

You can register for Autopay using a Visa or Mastercard credit card issued locally in the UAE.

Yes. For successful Autopay setup the credit card must be valid for more than 6 months.

Yes, the minimum bill payment amount is AED 10 and maximum amount is AED 5,000 per transaction.

All you need to do is to simply visit any nearest etisalat store for assistance.

To cancel your Autopay service, log on to www.etisalat.ae/online and disable your Autopay registration. Alternatively, you may visit the nearest etisalat store/Business Centres for assistance.

You can make payment through online transfer by using Electronic funds Transfer (EFT) Option to etisalat account as per below details:

Name of the Beneficiary: The Emirates Telecommunication Corporation (Etisalat)
Bank Name: First Abu Dhabi Bank
Account No.: 1850059750
IBAN No.: AE560350000001850059750
Swift Code: NBADAEAA
Branch Name: Khalidiya Branch
Bank Address: Abu Dhabi, U.A.E

Please mention your etisalat account number under Transfer.