Emirati Freedom Plans - Promotion

Frequently Asked Questions

What is the promotion?

This limited duration promotion is available to new subscriptions, prepaid to postpaid migrations and port-ins on Emirati Freedom plans, and involves the following benefit:

  •  Choose your own gift selecting from double data, free minutes and more

Who is eligible for “Choose your own gift” promotion?

Anyone who subscribes to an Emirati Freedom plan will be eligible for choosing a gift of their choice. The Choose your gift promotion is applicable for new activations, port-ins and prepaid to postpaid migrations. The gifts available for selection are subject to the chosen plan and line activation channel.

How and when can I choose my gift?

After successful activation of your postpaid plan, you will receive a confirmation SMS with a link to the My Etisalat app. You will be able to select your gift when signing in on the My Etisalat UAE mobile app. Gift selection must be done within the first month after the month of plan activation. After this period, you will no longer be eligible for selecting a gift.

What type of gifts can I choose from in the Choose your gift promotions?

Depending on the specific plan and activation channel, you will be able to choose from a selection of the following gifts

 Plan  Choose your own Gift Promotion 
Emirati Freedom 250 / 275 Double Data (extra 20GB) for 3 months
200 flexi minutes for 3 months
400 local minutes for 3 months
Free GoChat with Data for 3 months (online exclusive)
Emirati Freedom 400 / 450 Double Data (extra 40GB) for 3 months
200 flexi minutes for 3 months
400 local minutes for 3 months
Free GoChat with Data for 3 months (online exclusive)
Emirati Freedom 750 / 850 Double Data (extra 80GB) for 3 months
Free GoChat with Data for 3 months (online exclusive)
Emirati Freedom 1500 / 1600 Double Data (extra 200GB) for 3 months
Free GoChat with Data for 3 months (online exclusive)

How many gifts can I choose?

You can choose one gift per subscription.

Is carry over available on the promotional local and flexi minutes?

No. Promotional minutes cannot be carried-over to the next month.

Is carry over available on the promotional data?

No. Promotional data cannot be carried-over to the next month.

Can I use the promotional data or minutes internationally?

No, the free data and minutes are only for local use.

How can I download GoChat Messenger?

GoChat Messenger is available in the Google Play and Apple App Stores:

What devices does GoChat Messenger support?

Smartphones that meet the following requirements:

  • - Android devices*: running Android 5.0 and above.
  • - IOS Devices: running iOS 12 and above.

*must have Google Play Services installed

Please ensure:

  • - Your phone is able to receive SMS during the registration process.

For which countries/regions is GoChat Messenger available?

GoChat Messenger is available for use worldwide.

How do I use my free GoChat Messenger data allowance?

Use the free data allowance to make voice and video calls to other GoChat Messenger app users anywhere in the world.

View All