New Freedom Plans - Promotion

Frequently Asked Questions

What is the Choose your own gift promotion?

This limited duration promotion is available to new subscriptions, prepaid to postpaid migrations and port-ins on selected New Freedom plans, and involves the benefit of choosing your own gift, selecting from double data, free minutes and more

Who is eligible for “Choose your own gift” promotion?

Anyone who subscribes to selected New Freedom plan will be eligible for choosing a gift of their choice. The Choose your gift promotion is applicable for new activations, port-ins and prepaid to postpaid migrations. The gifts available for selection are subject to the chosen plan and line activation channel

How and when can I choose my gift?

After successful activation of your postpaid plan, you will receive a confirmation SMS with a link to the My Etisalat app. You will be able to select your gift when signing in on the My Etisalat UAE mobile app. Gift selection must be done within the first month after the month of plan activation. After this period, you will no longer be eligible for selecting a gift.

What type of gifts can I choose from in the Choose your gift promotion?

Depending on the specific plan and activation channel, you will be able to choose from a selection of the following gifts

Plan Choose your own Gift Promotion

New Freedom 125 / 150

10GB Free Monthly Data for 3 months

200 Flexi minutes for 3 months

400 Local minutes for 3 months

Free GoChat with Data for 3 months (online exclusive)

New Freedom 200 / 225

Double Data (extra 13GB) for 4 months

200 flexi minutes for 3 months

400 local minutes for 3 months

Free GoChat with Data for 3 months (online exclusive)

New Freedom 325 / 375 Local

Double Data (extra 27GB) for 3 months

200 flexi minutes for 3 months

Free GoChat with Data for 3 months (online exclusive)

New Freedom 325 / 375 Flexi

Double Data (extra 27GB) for 3 months

400 local minutes for 3 months

Free GoChat with Data for 3 months (online exclusive)

New Freedom Non-Stop 325 / 375 Local

200 flexi minutes for 3 months

400 local minutes for 3 months

New Freedom Non-Stop 325 / 375 Flexi

200 flexi minutes for 3 months

400 local minutes for 3 months

New Freedom 600 / 700

Double Data (extra 50GB) for 3 months

Free GoChat with Data for 3 months (online exclusive)

How many gifts can I choose?

You can choose one gift per subscription.

For “Choose your own gift” promotion, is carry over available on the promotional local and flexi minutes?

No. Promotional minutes cannot be carried-over to the next month.

For “Choose your own gift” promotion, is carry over available on the promotional data?

No. Promotional data cannot be carried-over to the next month.

For “Choose your own gift” promotion, can I use the promotional data or minutes internationally?

No, the free data and minutes are only for local use.

How can I download GoChat Messenger?

GoChat Messenger is available in the Google Play and Apple App Stores:

What devices does GoChat Messenger support?

Smartphones that meet the following requirements:

  • - Android devices*: running Android 5.0 and above.
  • - IOS Devices: running iOS 12 and above.

*must have Google Play Services installed

Please ensure:

  • - Your phone is able to receive SMS during the registration process.

For which countries/regions is GoChat Messenger available?

GoChat Messenger is available for use worldwide.

How do I use my free GoChat Messenger data allowance?

Use the free data allowance to make voice and video calls to other GoChat Messenger app users anywhere in the world.

View All