Postpaid Data Plans

Frequently Asked Questions

What is the Data Bonanza on Postpaid Monthly Packages?

Etisalat understands your need for more data and is continually upgrading allowances on all auto-renewal monthly data packages. Now with Data Bonanza, you will get up to 100% extra ‘Social Plus’ data on your Data Plus pack.

The extra ‘Social Plus ’allowance will cover usage on Facebook, Messenger, WhatsApp , Twitter, LinkedIn, Snapchat, WeChat, Instagram, HiU Messenger*, BOTIM* & C’Me*

*Social allowances may be used for messaging. For video and audio calling, you need to subscribe to Internet Calling Plan (ICP).

How much Social Plus data will be added to each pack?

You will receive up to 100% extra Social Plus data with every data pack, as follows:

Postpaid monthly package - Data Plus Pack

Local data

Social Plus data

Price (AED)*

250MB Data Plus Pack

250MB

250MB

29

1GB Data Plus Pack

1GB

1GB

99

3GB Data Plus Pack

3GB

2GB

149

5GB Data Plus Pack

5GB

3GB

199

7GB Data Plus Pack

7GB

4GB

249

10GB Data Plus Pack

10GB

5GB

299

20GB Data Plus Pack

20GB

10GB

449

Unlimited Data Plus Pack

Unlimited

-

999

*5% VAT excluded

Are there any extra charges for the Social Plus data?

No, there is no extra cost for the Social Plus data.

Will I get Social Plus data in the Unlimited Data Plus pack?

No, there is no additional Social Plus data in unlimited pack. You can enjoy 100GB data at full speed within a bill cycle; after 100GB, the speed is throttled to 64Kbps.

What will happen if I purchase a data pack?

You will receive the additional Social Plus data along with your main data immediately.

How can I subscribe or unsubscribe to the Data Plus packs?

Postpaid monthly package

Subscription code

Cancellation code

USSD

IVR

250MB Data Plus Pack

M250M

CM 250M

 

*170# 
*101#

 

125

1GB Data Plus Pack

M1G

CM 1G

3GB Data Plus Pack

M3G

CM 3G

5GB Data Plus Pack

M5G

CM 5G

7GB Data Plus Pack

M7G

CM 7G

10GB Data Plus Pack

M10G

CM 10G

20GB Data Plus Pack

M20G

CM 20G

Unlimited Data Plus Pack

U

CM U

What happens if I do not use all my data allowance within the validity period?

Any remaining data will automatically expire and will not be carried over.

How can I monitor my remaining balance?

You will receive automatic data usage notifications via SMS once you consume 80%, 90% and 100% of your data pack or plan.

How many data units will I get for my package allowance?

Etisalat follows a uniform data allowance configuration across its packages, and your data units will be based on the below conversion:
1GB = 1000MB; 1MB = 1000KB; 1KB = 1024Bytes

How will my data units be consumed from the package and Pay-as-You-Go usage?

When consuming data from a data package, your allowance will be deducted on the basis of 30KB increments. To prevent customer from accidental data usage, Pay-as-You-Go data is blocked by default incase the Pay-as-You-Go Data is unblocked by customer, usages will be rated at 1KB pulses.

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