Premium Postpaid Plans

Frequently Asked Questions

What are the Premium Postpaid plans?

The Premium Postpaid plans are designed for those who are looking to be different; they own their own desired special mobile numbers that complement their lifestyles and ambitions.

Plan

Local data

Local minutes

Number type

Price (AED)*

Premium Postpaid Local 500

25GB

2000

Gold

500

Premium Postpaid Flexi 500

25GB

750

Gold

500

Premium Postpaid Local 1000

100GB

2000

Platinum

1000

Premium Postpaid Flexi 1000

100GB

1000

Platinum

1000

*5% VAT excluded

Note: All plans above are on 24-month contracts and include 30 free Wi-Fi hours.

Who is eligible for the Premium Postpaid plan?

Any user can subscribe to the Premium Postpaid plan but only with a new premium number.

Which countries are excluded from the flexi minutes plans?

For the list of countries included in the flexible minutes, click here .

I like the plans but I need more benefits. Can I subscribe to the add-ons?

Yes, you can use any of the New Postpaid add-ons.

Will I be charged on a per-second basis?

Local and International minutes are calculated on a per-minute basis

It is the end of the month and I still have balance for my minutes allowance. Can it be carried over to the next month?

Balance in-bundle minutes can be carried forward to the next month.
(Note: Carried over minutes is valid for one month only, so it cannot be carried over again to another month)

If I am an existing postpaid or prepaid user, can I migrate to the Premium Postpaid Plan?

No

What are the usage rates for the Premium Postpaid plan?

The normal usage rates apply but on a per second basis after you’ve consumed all the bundled benefits.

  • 0.5 fils/sec for local calls for 12 months plans
  • 18 fils for national SMSs
  • 60 fils for international SMSs
  • AED 1/MB for data usage
  • Standard International rates apply on per second basis

Can I use the available free data while roaming?

All plans offer local data usage only.

What happens if I wish to transfer the line to another person during the contract period?

Transfer of ownership is not allowed during the contract period.

What happens if I wish to cancel my contract during the contract period?

If you wish to cancel the contract, an exit charge of 1 month's rental will apply, and your premium number will be deactivated.

Can I migrate my line to normal postpaid or prepaid?

During the contract period, migration to normal postpaid or prepaid is not allowed.

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