All visitors/recurring visitors to the UAE can get these packs.

At the time of purchasing your line, you will need to choose a Visitor plan to instantly connect with your friends and family back home during your stay.

The packs are valid for 28 days and can be purchased multiple times. They are available to re-purchase at the same price.

The Visitor Line validity is the same validity as your VISA upon arrival. You can migrate your Visitor Line to Wasel Prepaid, our main Pay-as-You-Go line, or to Postpaid, by visiting any Etisalat outlet and presenting your new Emirates ID to fulfil the TRA registration rules.

To subscribe, recharge, check balance and buy voice and data packs, dial *101# or download the My Etisalat UAE app.

Charging pulse for the voice call bundles will be on per-minute basis.

In case you have opted not to subscribe to any of the packs above and just want to recharge and use your Visitor Line, you will be charged Pay-as-You-Go rates, which are listed below.

5% VAT inclusive

You can recharge your Visitor Line using any of the following methods; which are available across more than 10,000 outlets across the UAE:

• My Etisalat UAE app; using your credit card
• Dialling *101# and following the menu
• eRecharge - any denomination; minimum from AED 5
• Recharge cards – available in denominations of 25, 50, 100, 200 and 500
• eVoucher – available in denominations of 25, 50, 100, 200 and 500
• etisalat payment machines at over 1000 locations

To check your current balance - use My Etisalat UAE app, dial *121# or *101# and follow the menu, or call 121.

The Visitor Line is available at all etisalat outlets and at all airport arrivals, covering Abu Dhabi, Dubai and Sharjah. It's also available in outlets in malls and other key tourist spots including:

After bundle consumption, you can recharge the line using any of the recharge methods. Pay-as-you-go charges apply.

Pay-as-you-go (PAYG) tariffs are as follows:

Your Visitor Line is valid as per the validity of your VISA upon arrival to the UAE.

New Visitor Line is sold with the TRIO SIM card (2FF+3FF+4FF cuts).

SIM card replacement charge is AED 52.50 (5% VAT included). You can get a new SIM card at any Business Centre or outlet.

Yes, you can migrate your Visitor Line to Wasel Prepaid, our main Pay-as-you-Go line, or to Postpaid, by visiting the nearest etisalat Business Centre or outlet and presenting to fulfil your UAE resident registration process, with valid identification documents.

Minimum balance that can be migrated is limited to AED 100.

Visitor Line comes with its own rich set of exclusively designed packs and hassle-free experience. Stay connected with your friends and family with the all-in-one Visitor Line. Simply choose a suitable pack and enjoy your stay in the UAE. For additional combo and data packs, dial *101# and follow the menu. Or, visit the My Etisalat UAE app for add-ons.

• Flexible minutes apply only to some countries - click here to see the list
• Flexible minutes can be used to call local and international numbers but do not include incoming roaming calls
• There are some numbers allowed to be called and some that are blocked, please see the attachment

Yes, you will easily be able to enjoy roaming services, but while roaming, the visitor packs will not be available. You will need to recharge your line and the standard roaming tariff will apply.

Visitor Packs are not eligible for transferring credit. However, New Visitor Line can receive credit from any etisalat line.

Wi-Fi service is provided to access the internet in certain areas wirelessly. These areas can be indoor or outdoor and are called Wi-Fi hotspots. There are two ways to connect to the internet wirelessly: one is Wi-Fi, which is considered more economical but with limited coverage (within the hotspot only) and the second is through a mobile network. A mobile network has wider coverage for mobile data or internet connectivity.

The etisalat Wi-Fi service is available at major public areas including shopping malls, cafes, restaurants and parks (in process). Just search for etisalat Wi-Fi on your device, and if you are in areas where there is coverage, you will see the etisalat network to log on to.

You can conveniently manage your Visitor Line through My Etisalat UAE app:

• Check your balance and track your usage
• Subscribe instantly to a pack of your choice
• Get notifications when you are running out of minutes, data and SMSs allowance
• Recharge your line
• Live chat for support from our agents

My Etisalat UAE app works with iOS, Android, BB10 OS and Windows. Download My Etisalat UAE app now from your app store and enjoy maximised convenience. Alternatively, you can visit any etisalat Business Centre or call 101 from your mobile for any help at any time.

Yes! Download the Smiles app and get up to AED 100 Careem rides, the regions favorite app-based car booking service. Your Careem discount code can be found under “Deals for you” section. Careem offer is 20% discount on 4 trips. Max discount per trip is AED 25.

Also, enjoy “Buy-One-Get-One Free” deals from Smiles on City Sightseeing Dubai, Ferrari World, Dubai Parks & Resorts and Yas Waterworld plus Buy-One-Get-One on the best restaurants in the UAE.