Wasel Flexi

Frequently Asked Questions

What are Wasel Flexi plans?

Wasel Flexi plans give you the flexibility to build your own combination of data and minutes in addition to unlimited calling to one preferred Etisalat mobile number.

Can I change my current plan to a Wasel Flexi plan?

Yes, you can switch your current plan to a Wasel Flexi plan at any time by dialling *101*50#. Your account’s balance will be moved to the new plan; however, any unused minutes or data will be lost.

How do I manage my account?

To manage your account, simply dial *101*50#.

Can I upgrade/downgrade my Wasel Flexi plan?

Yes, you can upgrade/downgrade at any time. Your selected plan will be effective immediately. To manage your plan, simply dial *101*50#.

How can I activate my free preferred Etisalat mobile number?

Once your plan is active, dial *101*50# and select ‘Account Management’ and then ‘Preferred number’. You can enjoy unlimited calls to one Etisalat mobile number as long as you are inside the UAE.

What is the validity of my Wasel Flexi plan?

Your plan is valid for 28 days and will be automatically renewed. If you do not have sufficient balance, you need to recharge your account within the next 21 days to renew your plan successfully. Otherwise, your outgoing services will be barred. However, you can still receive incoming calls and messages.

What are out-of-bundle charges for the Wasel Flexi plan?

For out-of-bundle voice, data and SMS charges, click here

What data add-ons are available for Wasel Flexi plans?

Dial *101*50# and choose from the add-ons below:

Data Allowance

Validity

Price in AED (5% VAT included)

500MB

28 days

31.5

1GB

28 days

52.5

3GB

28 days

105

6GB

28 days

157.5

10GB

28 days

210

20GB

28 days

315

50GB

28 days

630

100MB

24 hours

3

Non-stop

28 days

50

What international minutes add-ons are available for Wasel Flexi plans?

Dial *101*50# and choose from the add-ons below:

Minutes

Validity

Price in AED (5% VAT included)

Countries

2,000

28 days

99

India, Pakistan (Zong, Jazz, Ufone), Afghanistan (Roshan & Etisalat), Egypt

1,000

28 days

79

500

28 days

49

200

7 days

25

30

24 hours

5

2,000

28 days

99

Bangladesh

1,500

28 days

79

750

28 days

49

400

7 days

25

60

24 hours

5

What Flexi minutes add-ons are available for Wasel Flexi plans?

Dial *101*50# and choose from the add-ons below:

Minutes

Validity

Price in AED (5% VAT included)

90

28 days

30

60

28 days

20

30

28 days

10

How do I maintain lifetime validity of my Prepaid line?

  • - In case the line is not used for three consecutive months, then 10 AED would be charged once every 3 months to remain in Lifetime validity
  • - In case you do not have 10 AED balance, the line will be deactivated and the mobile number will be retained for a period of 12 months
  • - During this period of 12 months, the line can be revived anytime by recharging and using the line
  • - If no usage is observed during the 12-month period, the line will be deactivated and revival will no longer be possible

What is promo double data in Wasel flexi plan ?

For a limited time period, you can enjoy double data on all Wasel Flexi plans

What is promo internet calling on Wasel flexi plans ?

For a limited time period, You can enjoy unlimited data to make voice & video calls using GoChat Messenger App on plans higher than AED100 to stay connected with your loved ones.

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