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Accessibility Statement
Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability.
COLOUR : ETISALAT COLOURS
Monthly Roaming Packs
Yes, you will automatically receive the benefits without any extra charge.
New purchases of the monthly roaming packs will receive the standard allowance (available prior to this promotion). However, if the pack is valid or is currently being used, you can still enjoy the offer allowances until the pack is fully consumed or has expired (whichever comes first).
When you subscribe to this pack, the charge will apply upon the first usage in eligible countries (not upon subscription).
Please see the below table as a quick guide for your pack usability:
Monthly Combo Pack | You should connect to | Countries you can call |
Data | - | |
Outgoing voice | UAE + preferred countries*, (excluding satellite, maritime, flight and premium numbers) | |
Incoming voice | Any operator globally excluding SITA on-air in-flight, satellite and maritime operators | - |
*A preferred country is a destination with at least 1 preferred roaming partner
The call will proceed but it will be charged as per standard roaming rates. We advise you to check the destination you are calling to avoid extra roaming charges.
No. Cancellation of any one-time pack is not possible.
Yes, you can simultaneously purchase roaming packages whether they are similar or different packs. However, allowances and validity periods are not cumulative. Usage priority shall be on the higher value.
For example, if you combine the Daily Combo Pack and the Weekly Combo Pack, the following will happen:
- When you start a valid roaming usage (whether voice or data), it is consumed first from the Weekly Combo Pack
- Once the data is fully-consumed (but the pack is still valid with voice allowances), succeeding data usage will activate the Daily Combo Pack
- When you make valid outgoing calls or receive incoming calls, it will consume from the Weekly Combo Pack
No. Roaming Callback service will be charged separately as per its standard rate.
Etisalat follows uniform data allowance configuration across its packages, and your data units will be based on the below conversion: 1GB = 1000MB; 1MB = 1000KB; 1KB = 1024Bytes.
When consuming data from a roaming data package, or at a Pay-as-You-Go rate, your allowance will be deducted on the basis of 30KB increments. Only in Lebanon, your Pay-as-You-Go roaming data usage without any package, will be rated on a 10KB pulse.
Preferred Roaming Partners