Etisalat introduced a callback service allowing you to make calls while roaming at a special flat rate of AED 3/min using a USSD string to convert the outgoing to an incoming call. With this service, we offer price discount of up to 77% on charges of outgoing direct roaming calls.
With the new Roaming Callback app, you can initiate a callback to any number within the visited country, the UAE or other countries without the need to manually dial the USSD callback code every time you make a call.
The number called can be within the UAE, the visited country or any other international number (excluding satellite, maritime and premium numbers).
However, video calls are not supported.
No opt-in/activation is required. Flat rate is offered by default to all postpaid and prepaid users, consumers and business.
Even if you don’t have an Apple or Android smartphone, you can still make an outgoing roaming call at this special flat rate through callback service by dialing *145*00(CountryCode)(PhoneNumber)# and then pressing the call button.
You can also use either “+” or “00” e.g. If you are roaming in the UK, dial *145*009715XXXXXXXX# (to call an etisalat number) or *145*0096611YYYYYYY# (to call a landline in KSA– Riyadh).
The Roaming Callback service is offered by etisalat across 188 countries through more than 600 partner networks. For the list of roaming partners and availability of roaming services, please visit www.etisalat.ae/roaminglist.
Please note that the Roaming Callback service code *145* could be blocked by some of the operators or used for their local services.
You will be notified via a flash message: "Callback cannot be initiated through this operator, please try another one."
You will be notified via a flash message: "Callback cannot be initiated to dialed destination."
No, the service is only allowed while roaming.
No, USSD calls will not be deducted from your roaming pack allowance.
Yes, they will be billed in your postpaid account as "Roaming Callback".