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Here’s how you can use the pack:
Weekly Combo Pack | You should connect to | Countries you can call |
Data | - | |
Outgoing voice | UAE + preferred countries*UAE + preferred countries*, excluding satellite, maritime and premium numbers | |
Incoming voice | Any operator globally, excluding satellite and maritime operators | - |
*A preferred country is a destination with at least 1 preferred roaming partner
Weekly Data Pack (Prepaid only) | You should connect to | Countries you can call |
Data | - |
When you subscribe to this pack, the charge will be applied immediately but validity starts upon the first applicable usage in eligible countries (not upon purchase).
Yes, you can still use the pack until it is fully consumed or until it expires. In case you purchased both old and new weekly combo pack, priority of usage will be given to the old pack. Once any one allowance from voice or data is fully consumed, continued usage will activate the new weekly combo pack.
The call will proceed but it will be charged as per standard roaming rates. We advise you to check the destination you are calling to avoid extra roaming charges.
No. Cancellation of any one-time pack is not possible.
Yes, you can simultaneously purchase roaming packages whether they are similar or different packs.
However, allowances and validity periods are not cumulative. Usage priority shall be on the higher value.
For example, if you combine the Daily Combo Pack and the Weekly Combo Pack, the following will happen:
No. The Roaming Callback service will be charged separately as per its standard rate.
Etisalat follows uniform data allowance configuration across its packages, and your data units will be based on the below conversion: 1GB = 1000MB; 1MB = 1000KB; 1KB = 1024Bytes.
When consuming data from a roaming data package, or at a Pay-as-You-Go rate, your allowance will be deducted on the basis of 30KB increments. Only in Lebanon, your Pay-as-You-Go roaming data usage without any package, will be rated on a 10KB pulse.