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Event Overview

Retail is one of the rapidly changing industries which needs to keep pace with the evolving demands of a 24/7 customer base. Technology is also changing the way consumers shop and behave; they now have higher expectations and demand a more engaging and personalized in-store experience. Moving forward, this has pushed retailers to consider new digital transformation and Artificial Intelligence tools to help them acquire, engage and retain customers efficiently.

This event highlights how digital transformation is influencing the retail sector and disrupting the entire ecosystem, including customer engagement, communication, collaboration and retail analytics.

If digital transformation is one of your strategic business objectives, then we encourage you to register for the event and network with thought leaders and business executives.

Agenda

09:00 – 10:00

Registration & Networking

 

10:00 – 10:20

Evolving Retail & Digital Transformation Trends
Esam Mahmoud, Sr. Vice President/Small & Medium Business, Etisalat

 

10:20 – 10:40

Digital Disruption in Retail
Fawaz Qamhawi, Vice President/Customer Experience & Transformation, Etisalat

 

10:40 – 11:10

The Retail World: Today & Tomorrow
Kareem Monem, Partner, PwC Digital Services MENA

 

11:10 – 11:30

Break

 

11:30 – 12:00

The Importance of In-Store Analytics
Ravi Neb, Vice President/Business Marketing, Etisalat

 

12:00 – 12:30

Digital Omni-channel for the Evolution of Retail
Noha Zaidi, Senior Manager/Business Development for Digital Channels & Data Monetization

 

12:30 – 13:00

Enhancing Retail Efficiency with IoT Mobility
Zakaraya Alashek, Director/Solutions Marketing – Internet of Things, Etisalat

 

13:00- 13:30

Optimizing Online Payments With A Single Integration
Altaf Ahmed, Director/Solutions Marketing-Digital Payments & eCommerce, Etisalat

 

13:30- 14:30

Closing & Lunch

 

Speakers

Esam Mahmoud

Sr. Vice President/Small & Medium Business
Etisalat
Esam Mahmoud comes with over 18 years of experience. His journey in Etisalat started in 1999...

Fawaz Qamhawi

Vice President/Customer Experience & Transformation
Etisalat
Fawaz heads the Customer Experience and Transformation unit at Etisalat UAE and is responsible...

Ravi Neb

Vice President/Business Marketing
Etisalat
Senior Leader/Entrepreneur with demonstrated success in Internet of Things, CRM, IT Management...

Zakaraya Alashek

Director/Solutions Marketing – Internet of Things
Etisalat
As the Director Solution Marketing – M2M & IoT Solution Marketing for Etisalat Digital...

Kareem Monem

Partner
PwC Digital Services MENA
With over 20 years’ experience on the international stage, working with a variety of...

Govind Rao

Head of SMB Indirect Acquisitions
Etisalat
Govind Rao is the head of the SMB Indirect Acquisitions team in Etisalat UAE . He is a Senior...

Altaf Ahmed

Director/Solutions Marketing-Digital Payments & eCommerce
Etisalat
Altaf Ahmed is Director, Digital Payments & eCommerce Solutions at Etisalat...

Altaf Ahmed

Director/Solutions Marketing-Digital Payments & eCommerce
Etisalat
Altaf Ahmed is Director, Digital Payments & eCommerce Solutions at Etisalat...

Altaf Ahmed

Director/Solutions Marketing-Digital Payments & eCommerce
Etisalat
Altaf Ahmed is Director, Digital Payments & eCommerce Solutions at Etisalat...

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We look forward to welcome you

The venue
W Hotel
The Palm

Dubai, UAE 18th Sep 2019
09:00 AM