In order to subscribe to Premium Add-on Channel Packs, customers are required to have an active Business TV Basic Subscription.
Premium HD Quality
With fiber-optic network, you can enjoy crystal-clear, high-definition news and entertainment.
Continuous Reliability
Delivering reliable, high picture quality and extraordinary customer experiences.
Unlimited Choices
We offer a spectrum of TV packages with the flexibility to enhance your plan with add-ons tailored to your business needs.
Business TV Basic Plan
Required Documents to Apply for Business TV Plans:
- Valid Copy of Trade License
- Passport copy with Valid UAE Visa of individual, as authorised by company
- Emirates ID Copy of individual, as authorised by company
- Authorisation Letter
- Establishment Card
The basic Business TV package is AED 99/month with a one-time charge of AED 199 for professional installation and the set-top box. Should customers choose to subscribe to the Premium Channels Add-On Pack, they are required to have an active basic plan first.
Contract durations is as per agreed original contract period between the client and Etisalat with one option being available: 12-month Contract
Billing Frequency for Basic Plan: Monthly
All prices shown are excluding of 5% VAT charge.
About Premium Channels Add-on Packs:
All add-on packs are annual contracts and are charged upfront i.e. total amount for the 12 months. A monthly payment plan is applicable on Premium Add-ons only with Business Pro Subscriptions.
Terms & Conditions:
Content censor, monitor & blocking: With hundreds of TV channels available in the various packages offered by Business TV services, Etisalat may, under prescribed guidance, monitor the content presented and at times block or censor images or audio that are considered inappropriate under local standards.
Customers are advised to further monitor TV content for their own preferences and utilise the available PIN-based parental control features included in the TV set-top boxes provided. Additional advice on TV content is available up on request.
Rental charges are billed annually in advance unless specified otherwise by Etisalat. The bill would consist of the following information:
- Total charges for IPTV setup
- Total charges for annual service delivery
- Total charges for Premium IPTV content;
- One-time charges for upgrade, downgrade, as applicable.
All charges for the particular package selected for the service will be charged on an annual basis and collected in advance.
Penalty Free Service:
Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.
In cases of contract breach with early termination, exit fees will be applied. The exit fee shall be calculated as a monthly recurring charge multiplied by the number of remaining months of the contract.
Q. How do I subscribe?
A. Simply let us know which channels you require on The Application Form provided and send a signed copy to your Etisalat Account Manager or via Etisalat’s Business Online Portal.
Q. Can I get beIN sports by itself?
A. No, for the Premium Add-Ons (including beIN sports) you will require a basic TV pack subscription as your base package.
Q. What do I get in my AED 99 Monthly Basic TV subscription?
A. You would get access to the most comprehensive IPTV line up in the UAE with over 180+ channels. From kids entertainment to drama and movies, news to sport, regional TV and documentaries to lifestyle and music with there being something for everyone.
Q. Can I purchase a Consumer TV service such as eLife?
A. No, Etisalat provides IPTV content to businesses under strict terms of resale of the commercial broadcast licence rights and is not permitted to give consumer plans to a business customer.
Q. Is there a minimum term contract period?
A. Yes, the Basic TV subscription is a 12-month minimum term commitment period.
Q. What equipment is needed?
A. A set top box (STB) will be provided for each TV point subscribed to the Etisalat Business TV service.
Q. How much and what is the installation charge for?
A. The AED199 installation charge covers the connection fee as well as a set top box, remote control unit and professional installation.
Q. I am only interested in getting CNN. How do I subscribe?
A. To get CNN you will need to:
- Get a subscription to the Basic AED 99/month Pack
- Get a subscription to the Business News Pack
Q. How much does beIN Sports cost?
A. This will depend on several factors:
- Nature of the venue e.g. café, restaurant, bar
- How many TV points require beIN
- Size (sq. feet or metres) of the public viewing area
- Seating capacity
Once you have shared this information to a sales representative, we will get in touch with a bespoke quotation.
© Etisalat. All Rights Reserved.
© Etisalat. All Rights Reserved.