Plan | With Commitment | With No Commitment |
---|---|---|
Minimum term | 24 months from the service activation date | No commitment |
Monthly plan rent | Regular Monthly Rent AED 649 | AED 669 |
Discounts | Not Applicable | Not Applicable |
Limitations | Not Applicable | Not Applicable |
Any specific restrictions | Not Applicable | Not Applicable |
Fair usage policy | Not Applicable | Not Applicable |
Early Termination Fee | 1.5 month plan rent of AED 973.5 (excl VAT) + any remaining device charges as given below - 4K TV box (Recorder AED 720/Regular AED 480) - Router (AED 240/AED 540/AED 960) - Home phone (AED 120) | + any remaining device charges as given below - 4K TV box (Recorder AED 720/Regular AED 480) - Router (AED 240/AED 540/AED 960) - Home phone (AED 120) |
Penalty-Free Service Cancellation for Contract and Non-Contract Plans
Penalty-Free Service Cancellation Period: The Customer, in accordance with the Consumer Protection Regulations, has the right to cancel the service contract without paying exit charges, if the service contract was miss-sold or the provided service did not comply with the service terms and conditions, within a maximum period of: a) 5 days from activation for service only contracts; and b) within 7 days (for each year of the Minimum Term) from activation for service contracts that are bundled with a device. In case of a bundled device, Etisalat shall waive all equipment charges if the Customer returns the device to Etisalat with all accessories and documentation in the original packaging. For more details in respect of the Penalty-Free Service Cancellation Period, please visit Etisalat’s webpage or refer to the TRA’s Consumer Protection Regulations.
Plan | With Commitment | With No Commitment |
---|---|---|
Minimum term | 24 months from the service activation date | No commitment |
Monthly plan rent | Regular Monthly Rent AED 649 | AED 669 |
Discounts | Not Applicable | Not Applicable |
Limitations | Not Applicable | Not Applicable |
Any specific restrictions | Not Applicable | Not Applicable |
Fair usage policy | Not Applicable | Not Applicable |
Early Termination Fee | 1.5 month plan rent of AED 973.5 (excl VAT) + any remaining device charges as given below - 4K TV box (Recorder AED 720/Regular AED 480) - Router (AED 240/AED 540/AED 960) - Home phone (AED 120) | + any remaining device charges as given below - 4K TV box (Recorder AED 720/Regular AED 480) - Router (AED 240/AED 540/AED 960) - Home phone (AED 120) |
Penalty-Free Service Cancellation for Contract and Non-Contract Plans
Penalty-Free Service Cancellation Period: The Customer, in accordance with the Consumer Protection Regulations, has the right to cancel the service contract without paying exit charges, if the service contract was miss-sold or the provided service did not comply with the service terms and conditions, within a maximum period of: a) 5 days from activation for service only contracts; and b) within 7 days (for each year of the Minimum Term) from activation for service contracts that are bundled with a device. In case of a bundled device, Etisalat shall waive all equipment charges if the Customer returns the device to Etisalat with all accessories and documentation in the original packaging. For more details in respect of the Penalty-Free Service Cancellation Period, please visit Etisalat’s webpage or refer to the TRA’s Consumer Protection Regulations.