General T&C – Etisalat Bridge

Subscription channels:

  • Via (Add-ons section)
  • Via the My Etisalat UAE app
  • By calling Etisalat Customer Care at 101 or 9718002300 while roaming

How to manage:
Check your usage:

  • Using Etisalat self-care in by logging in with your account
  • Via the My Etisalat UAE app
  • Via our Customer Care
  • You'll also be notified upon reaching 50%, 80%, 90% and upon full consumption of your voice allowance, in your main Etisalat SIM

Additional conditions:

  • Multiple pack purchase of same pack or different packs is not allowed
  • Pack allowances shall be consumed on per minute basis
  • Whether activation is Immediate or Scheduled, list of eligible international countries for call forwarding is provided; therefore, ensuring and configuring the international number is the customer’s responsibility
  • Receive “call forwarded” notifications in your main Etisalat SIM
  • Option to pause the international call forwarding and receive calls back to Etisalat SIM, and an option to resume call forwarding where eligible destination and number must be entered. (Note: These features will not extend the pack validity)
  • Change international number up to maximum 2 times where incoming calls will be forwarded
  • Upon full consumption or reaching the pack expiry (whichever comes first), call forwarding shall be removed and incoming will revert to the main Etisalat SIM
  • Satellite, maritime and premium numbers are excluded