Dear Customer,

We’d like to start by thanking you for using Etisalat Business services. We’re delighted to have you on board.

This communication is to inform you that, for reasons of business continuity and to avoid service disruption, it is essential your updated documents are uploaded to our system as a matter of urgency.

The required mandatory documents, with a valid company stamp, are as follows:
  • Trade License
  • Letter of Authorisation/Power of Attorney (as applicable)
  • Emirates ID of Owner, or Authorised Individual
Please note – the name of the authorised signatory should be shown on the Trade License or Establishment Card. If this isn’t the case, a Power of Attorney or Letter of Authorisation should be provided.

In order to fulfil this requirement, please reach out to your assigned Premium Channel Partner as detailed below, or you can visit one of our Etisalat Business Centers.

Your Premium Channel Partner Email Address Contact Number
Smart World +971 4 260 4777

For your reference, here is a list of our Etisalat Business Centers:

Sr. No. Etisalat Business Centres
1 Dalma Mall
2 ICAD Village Mall
3 Mafraq BC
4 Main BC
5 Marina Mall
6 Salam BC
7 Al Baraha BC
8 Al Fahidi OL
9 Al Tawar BC
10 Al Wasl BC
11 Burjuman Metro
12 Deira BC
13 Deira City Center - Level 1
14 Dubai IFC- DIFC
15 Dubai Mall
16 Hatta Service Centre
17 Hello Business Hub
18 Nr. Sheikh Zayed Road
19 Al Kifaf
20 Ajman BC
21 Al Majaz BC
22 Al Manakh BC
23 Dhaid SC
24 Noof BC
25 Saif Zone - Sharjah
26 Umm Al Qwain BC
27 Fujairah BC
28 Khorfakkan
29 Digdaga SC
31 Al Ain BC
32 Barari Outlet Mall
33 MZSC-Badazayed

We look forward to receiving your documents and would like to thank you for your prompt action in this matter.

Kind regards,

The Etisalat Business Team

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