Dear EPG User,
In line with security standards and guidelines, we are now
introducing two-factor authentication (2FA) for all merchant
portal logins.
Accordingly, in addition to the existing username and password,
all logins will require a One-Time Password (OTP) to access the
portal. The OTP will be generated by our system and will be sent
to the registered email of the user, every time a login attempt is
initiated on the EPG merchant portal. Kindly do not share the
OTP with anyone.
The 2FA implementation will be enabled on our platform in
phases. The first phase is on 05.09.2022 and the final phase will
be on 19.09.2022. You are requested to share this
communication internally with the team, to avoid any delays.
For further clarification, please write to us at
Ecommerce Support Team