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Making it easy for your customers to find you

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17 Jun 2021


Regardless of what your business is or where you are in the UAE, your customer is crucial to your business. Finding them or making your presence felt when they are looking for you and ensuring that they can reach you easily is key to a truly customer-centric business success.

As important as a decent website is to our business, there are several additional aspects to your business that would enhance and drive leads for organic growth. And we are not talking about social media or marketing. 

E-store

Your website is the window to your business and in addition to an attractive website, adding the option of an e-store allows you to showcase your products and your customers to place orders online, giving your business an additional revenue stream. Etisalat has in-house experts that will create, design and build the perfect website, ensuring your business is beautifully visible 24/7.

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Google My Business

Google My Business is an underrated tool for businesses and organizations to manage their online presence across Google, including search and maps. But you can do more than that with this. In addition to ensuring your business is found online, you can create a Google My Business listing and Google Maps location, plus include the information in over 20 other online directories.

Once you have verified and updated your information, you can increase your business’ visibility and connect with more potential customers through creating updated information, adding posts that highlight key achievements, create a message button so that your potential customers can reach out to you. 

 

800 Toll Free and Service 600

Once you have a website and Google listing, create a unique and easy number for your customer to remember. Listening and responding to customer needs can be a window to new business opportunities. 

800 Toll Free Service allows your customers to call your business from almost anywhere in the UAE for free with an attractive toll-free number, so that you are always reachable and engaged with your customers 24/7. This allows you to easily route incoming calls by location, day and time. Through an easy set up process through Etisalat, you can maintain one permanent number wherever you re-locate in the UAE and benefit from a dedicated 24/7 support to keep your business running. The system also allows you to distribute customer calls to a group of phone lines to streamline your operations. 

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Service 600 gives your business credibility and improves your visibility in the market. One unique easy-to-remember number with no area code which can be used as a centralized number to market your business across the UAE. Etisalat offers the option of advanced configuration to ensure calls are attended to at all times through multiple toll free routing that includes busy/no answer overflow, day dependent and time dependent. 

Regardless of what your business is or where you are in the UAE, your customer is crucial to your business. Finding them or making your presence felt when they are looking for you and ensuring that they can reach you easily is key to a truly customer-centric business success.

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