Q. I am an existing Business Quick Start customer. Is there a contract and non-contract price applicable for the service?
A. Since Business Quick Start is one of our legacy internet bundles, all customers subscribing to it automatically begin with a 12-month annual contract. After completing the first year, customers who do not wish to renew their contracts are liable to be moved to a monthly billing model, which is AED 300 more than the contract price on each offering.
Q. I wasn't aware of the monthly contract charge on my Business Quick Start Bundle. Where can I get more details?
A. All details regarding contract and non-contract are listed comprehensively in the Application Form under service terms. Read more here
Q. How will I know when my contract expires?
A. To ensure you are updated, you will receive SMS reminders and email notifications on your registered mobile number and email ID. These will be sent thirty days before to ensure you are aware of your contract expiration.
Q. Can I continue with my Business Quick Start subscription on non-contract prices?
A. Yes, of course. If you do not wish to renew for the whole year, you can continue your Business Quick Start subscription at non-contract prices. However, please be informed that there may be a degradation in your Managed Device operation as the licenses of these devices expire once the contract ends.
Q. What makes Internet Bundles by Business Edge unique?
A. Internet Bundles by Business Edge gives you access to the most comprehensive digital platform for all your business needs. Business Edge is a cloud-based solution that makes it easy to add and remove products from your overall package. It is a platform designed for any business of any size.
Q. How can I subscribe to the services from Business Edge?
A. You can buy Business Edge services and products from any of our Etisalat stores, as well as from your account manager. The available Business Edge services include our core service of Internet Bundles and add-ons of Video Surveillance, Antivirus, Online Marketing Services, Wi-Fi, Digital Signage, Microsoft Office 365 and a choice of Managed Devices.
Q. How can I buy a single service and not Business Edge?
A. Business Edge is a platform that offers you a complete business solution. However, you can subscribe to any individual Business Edge services and have these billed on your existing Etisalat core telecommunications subscription.
Q. I am already subscribed to an Internet service from Etisalat, do I need to subscribe to Business Edge now?
A. If you are already subscribed to an Internet service, you might be missing out on savings that can be made by migrating to Internet Bundles by Business Edge. Our Internet Bundles include many business-critical services at an affordable price, all from a single source and on one bill.