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SMB Talks

Our Customers Say it Best

Real Experience. Real Insight. Shared Knowledge.

Get inspired as subject matter experts and thought-leaders from various industries share their knowledge and business strategies.

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Acacus Group

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, Talal Ben Halim, CEO & Founder of Acacus.

This episode sees our two experts go in-depth on a range of fascinating topics, including:

  • The varying effects of the Covid-19 crisis on the Aviation, Public Transport, and Delivery sectors.
  • Retraining of AI technology to help companies adhere to Covid-19-instigated safety measures.
  • Innovative solutions to ensure more deliveries from the same size of vehicle fleet.
  • Perfect software for the “New Normal”, increased productivity when working from home, and much more.
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Farnek

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, Markus Oberlin, CEO of Farnek.

On this episode, our two experts breakdown a range of interesting topics, including:

  • Fascinatingly innovative solutions instigated by Farnek in the face of the challenges posed by Covid-19.
  • The future of Facilities Management - adapting to the new normal.
  • Ensuring customer confidence in troubled times.
  • Indoor bacteria-free air quality, partial off-site Facilities Management, sustainable energy, and much more.
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Talabat

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, Tomaso Rodriguez, Chief Executive Officer of Talabat.

On this episode, our two experts go in-depth on a whole range of interesting topics, such as:

  • Business continuity in the food delivery industry.
  • Instigated initiatives that benefited restaurants, partners, and customers.
  • Launching a new grocery delivery business line.
  • The focus on affordability, variety and speed.
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Virtuzone

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, Neil Petch, Founder and Chairman of Virtuzone.

On this episode, our two experts go in-depth on a whole range of intriguing topics, including:

  • The initiatives instigated by Virtuzone to swiftly adapt to the new normal.
  • Maintaining a high-level of customer experience in challenging times.
  • The importance of cashflow management for SMBs.
  • Looking ahead – the potential challenges and opportunities for SMBs.
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RAKBANK

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, Dhiraj Kunwar, Managing Director of Business Banking at RAKBANK.

This episode sees our two experts breakdown a range of topics, including:

  • Business continuity and the impact of the Covid-19 on the banking industry.
  • Remote banking and new digital channels for customers.
  • Emerging SMB needs and changing customer behaviour.
  • The importance of technology companies now and in the future.
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Dubai Refreshment

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, Anas Taraben, ICT & SmartVending Director at Dubai Refreshment.

On this episode, our two experts discuss a range of fascinating topics, including:

  • Impact of the Covid-19 crisis on Dubai Refreshment and the F&B industry.
  • Instigated initiatives to ensure business continuity.
  • New business practices that are here to stay.
  • Looking forward. Fresh opportunities for the future.
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Sharaf DG Business

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, AS Pillati, Strategic Business Unit Head, IT Services at Sharaf DG Business.

Amongst the absorbing topics up for discussion by our two experts are: 

  • Sharaf DG’s internal and external response to the Covid-19 crisis, and the overall impact of the crisis on the retail sector.
  • Changes in consumer behaviour. The balance between online and in-store.
  • A new normal. Succeeding in a post-Covid retail world.
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Omniyat

Esam Mahmoud, Senior Vice President/SMB at Etisalat, is joined by special guest, Kenneth D’Costa, Group Head - IT & Ops, at Omniyat.

On this episode, our two experts go in-depth on a number of intriguing topics:

  • The impact of the Covid-19 crisis on Omniyat and the real estate sector.
  • Utilising technology for business continuity.
  • Embracing the future now. New opportunities for the real estate sector.