Required Documents to Apply for Business First Plan:
- Valid Copy Of Trade License
- Passport Copy With Valid UAE Visa Of Individual, As Authorised By Company
- Emirates ID Copy Of Individual, As Authorised By Company
- Letter Of Authority
- Establishment Card
Contract durations is as per agreed original contract period between the client and Etisalat with two options being available: No Contract, 12-Month Contract and 24-Month Contract.
Billing Frequency: Monthly
All prices shown are excluding of 5% VAT charge.
A hassle-free upgrade/migration to any other Business First, Business First Plus & Business Xtreme Plans can be done without any exit charges.
Closed User Group (CUG) minutes are intra-company calling minutes allowing subscribers to make and receive calls within their designated group.
International minutes allowances are applicable to multiple destinations. Click here to view the list of applicable countries.
Flexi SMS covers local & international SMS.
AED 50 Free Easy Prepaid Credit is offered with all new Business First Plans. AED 25 would be credited to your account upon activation & the next AED 25 would follow upon recharge of above AED 10.
No Activation Charges would be applicable.
Carryforward Add-on:
The Carryforward add-on allows you to carry your unused local minutes forward for 3 months. This plan is only applicable with Business First Plans.
For example: If you have subscribed to the Carryforward Add-on AED 10/month plan on the 1st of Jan then you will carry over your unused minutes for 3 months i.e. you will able to use the remaining allowances from Jan until 30th April and Feb remaining allowances until 31st May.
Once you have subscribed to the add-on, you will automatically be charged AED 10/month until you choose to unsubscribe.
Should you migration to Prepaid Plan, you will automatically lose your Carryforward allowances.
The Carryforward allowances i.e. minutes have 1st priority of consumption.
Penalty Free Service:
Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.
Out of Bundle charges within UAE
These charges will only be applied should you exceed the allocations as per your Mobile Business Plan.
| Usage type |
Usage Charges |
| International calling |
AED 2.4 per Min (charged on per minute basis) |
| Local calling |
AED 0.3 per Min (charged on per minute basis) |
| Closed User Group (CUG) |
AED 0.3 per Min (charged on per minute basis) |
| Local Data |
AED 1 per MB (charged on per 30KB basis) |
| National SMS |
AED 0.18 per SMS |
| International SMS |
AED 0.60 per SMS |
Out of Bundle charges while Roaming
These charges will only be applied should you exceed the allocations as per your Mobile Business Plan.
| Voice Call/SMS |
GCC Countries |
Rest of the world (ROW) |
Satellite, Maritime & Flight Operators |
| Incoming call AED/Min |
0.808 |
4.25 |
5.25 |
| Outgoing Voice Call to UAE AED/Min |
2.203/min |
9.5 |
15 |
| Outgoing Local Voice Call AED/Min |
0.881 |
4.5 |
10 |
| Outgoing Voice Call to others AED/Min |
9 |
13 |
15 |
| Outgoing SMS AED/SMS |
0.22 |
2 |
4 |
| Incoming SMS AED/SMS |
FREE |
FREE |
FREE |
| Data AED/KB |
AED 0.04626/30KB |
1 /30KB (Postpaid)
1.5 /30KB (Prepaid)
1 /10KB (Postpaid & Prepaid in Lebanon) |
1 /30KB (Postpaid)
1.5 /30KB (Prepaid) |
