Terms and Conditions
- All pricing is exclusive of 5% VAT charges
- Available for new and existing business company accounts only (COCP. i.e. billing is on company’s name)
- In-bundle international minute allowances are applicable to pre-approved whitelisted destinations. Click here to view the list of whitelisted destinations.
- Data units are based on the following conversion: 1GB = 1024MB: 1MB = 1024KB; 1KB = 1024 Bytes
- For After Sales Support, please call 8005800 (SMB) or 8009111 (ES) toll free
Penalty Free Service
Please note that this service can be canceled within 5 days from date of activation without any exit charges provided either of the below two conditions is satisfied.
- Technical issue: The service is not working as promised by Etisalat or is not in alignment with the T&Cs of the service
- Misinformation: The customer has been misinformed before signing the contract
Exit Charges: Only for contractual plan - In case of breach of contract is equal to 1 month’s plan rental or AED 1,000 whichever is lower
Please Refer to detailed T&C's on check out page
Above information is generic and common for all Business First plans
Note: The key terms and conditions mentioned above, together with the General Terms & Conditions (Business), shall govern the provision and use of all mobile services provided by Etisalat.