UPGRADE PLAN
Scale your plan & enhance capabilities as your business grows!
A value-packed connectivity bundle that offers you the power of more, for only AED 395/month
A landline on the go, Website Builder, and more, with the convenience of zero setup or installation.
Add-on Services
All add-ons are annual contracts and are charged per month. Add-ons can only be purchased with an existing or new Business ON subscription.
Extra User Voice Lines
Voice only with 100 flexi mins for AED 85/month
Exit Charges:
In the case of contract breach through early termination, the following exit charges would apply; 1 month of base plan fee + recovery of devices for the remaining contract months.
Penalty Free Service:
Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.
What internet speed would I get with Business ON?
Business ON offers the same speed as you would get on your mobile phone in a certain location. It is purely based on 4G/5G Mobile.
Can I use Business ON in Multiple locations?
No, Business ON is geo-locked to the first installed location. It will not work in different locations however you may shift/reinstall your location for a fee of AED 100.
Which customers are eligible to migrate to Business ON?
Customers subscribed to DEL, PABX, Business Talk line are eligible to migrate to Business ON.
Can I use the SIM card in any other device?
No, the provided SIM card is locked to the same router and cannot be used with any other device.
Can I make 2 outgoing calls from 2 devices at the same time?
Absolutely, you can make the two calls in parallel, however please note that all outgoing calls will be chargeable at the same time.
How can I block outgoing, 0 dialling, 00 dialling to avoid fixed to mobile or international charges?
You can call 800-5-800 for any PABX configuration.
What is the minimum software requirement for CloudTalk Application?
For iPhone users, iOS 9.0 or later and for Android users, Android 7.1 or later
Would I get charged for internet using the CloudTalk App?
Yes. While using CloudTalk, you are essentially using your own internet 4G/5G or Wi-Fi data which is why you would bear the internet charges based on consumption.
Can we make a conference call using the CloudTalk App?
Yes, all types of calls can be made using the CloudTalk App.
Since the virtual line is through an App, what number will I get?
You will get a geographic number based on the address of your Trade License. If the trade license is in Dubai, you will get a number starting from 04, if it is from Abu Dubai, you will get 02, so on and so forth.
Can I get a payment gateway with the eStore Website?
The payment gateway facility is already integrated within the eStore and you may opt to subscribe to Etisalat Payment Gateway to use it.
I already have my own existing domain name. Can I add it to the eStore?
Yes, absolutely.
Would changing my website name be possible after I have published my eStore?
Yes, you can.
Are there any security verifications for Etisalat’s payment gateway subscription?
Yes. Payment gateway is a different paid service to which you are required to subscribe to in order to use it with your eStore. Etisalat payment gateway is a security compliant service.
What are the charges for payment gateway services?
Charges for this service are dependent on the volume of business done via the payment gateway. For more info, please submit your details here and our payment teams will get back to you.