Contact our team of experts 24/7 about any piece of information you need, question you have or the easiest way to partner with us


Following etisalat’s mission of providing telecommunication services in the UAE, the Carrier & Wholesale Department is a one-stop shop for service providers and our support team is happy to answer all of their questions. You can reach them in the following ways:
• By email:
• By phone: +971 800 55 800

Our commitment to you

1. We will be respectful and courteous.
2. We will provide you with accurate information.
3. We will constantly improve and simplify our processes to serve you better.
4. We will have helpful and professional team members capable of fulfilling your needs.
5. We will provide you with multiple service channels to ensure your easy and convenient access to our services.
6. We value your time and we will serve you in a timely manner.
7. We will safeguard your personal information and ensure secure interaction at all our touch points.
8. We will understand and respond to your concerns.
9. We will always welcome and value your feedback.