Necessary documents:

  • Original Emirates ID
  • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

Frequently asked questions

For more information on our Freedom plans, click here.

Terms and conditions

Please read our terms and conditions for Freedom plans.
Please read our general terms and conditions.

Other ways to get your line

By visiting your nearest Etisalat Business Centres, outlet or partner with the necessary documents.

Credit Limit

  • All postpaid plans come with a maximum cap on the outstanding charges incurred.
  • The accumulated charges include unpaid amounts from the previous billing month and usage charges incurred this month. You will be notified when this amount reaches 80%, 90%, 95% and 100% of your limit.
  • Your services will be suspended when the cap has been reached. You can unlock them by paying all your dues.
  • The exact amount of the maximum cap is determined after your account has been verified during the purchase or change process. It may be periodically revised by Etisalat based on your usage and payment history.
  • You can adjust your plan’s credit limit on My Etisalat UAE app or our Self-Care portal to control your spending.

Flexi minutes - applicable countries

Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

Exit charge policy

For plans with 12-month commitment, an exit charge equal to the plan’s 1-month instalment or AED 1,000 (whichever amount is lower) will apply in case of early termination.

Note: In case the Customer has been assigned a Silver category number with the Service, the Customer shall not be permitted during the Minimum Term to:

  1. Transfer or assign the right of use of the Silver category number to another customer.
  2. Downgrade the Service.
  3. Migrate the Service to any other Etisalat mobile prepaid or postpaid plan; or
  4. Port out the Silver category number.

Local: AED 0.32/min
International As per the standard rates on per-second basis
Local: AED 0.19/SMS
International: AED 0.63/SMS
Local: AED 0.47/50KB
International: AED 1.89/50KB
Video calls
Local: AED 0.63/min
International: As per overseas operator rates
*5% VAT included

This is the best time to be on Postpaid

Upgrade from prepaid to New Freedom and choose your own gift! Promo includes double data, free minutes, and more.

Etisalat international calling rates

Call your home country and over 100 others. Browse through the list of standard international calling rates to find out the charges for each country.

Freedom features

Roam like home

Internet calling plans

MyData Plan

Want to upgrade your Postpaid plan?

Change your plan to the Freedom plan that truly gives you unlimited local/international calls and unlimited data in addition to many more benefits.

Other Plans

Bring more value to your life


Bill Limit

Keep your Postpaid bill under control.

Value-added services

Fill your extra needs, whether they're concerning calls, data, credit or SMSs.

Multi SIM

Share your package with up to 5 SIM cards with the new Etisalat Multi SIM.

Deal of the Day

Discounts on data packs, freebies on talk time and other great benefits.


Enjoying free internet access at more than 350 locations across the UAE.

Data & Credit Transfer

Help keep your family and friends stay in touch.

Incoming Voice Roaming

Enjoy a wide range of incoming voice roaming packages