• Use local data and minutes while roaming with ‘Roam like home’ packs starting from AED 100/week only
• Get 2GB roaming data for 12 months with New Freedom plans 600 and 700. Simply opt-in by sending ‘AC DATAROAMING’ to 1012
• Get 40GB in Preferred Roaming Partners. ‘Roam like Home’ data with New Freedom plans 1200 and 1300. Please note that your data speed will be reduced to 128Kbps after 40GB is consumed

• Eligible countries: Flexi minutes/unlimited calls can be made to both local and selected international countries. For the full list of the eligible countries, click here
• Unlimited calls to one preferred country: You will be able to change the preferred country once in a month

Flexible minutes/unlimited calls - New Freedom Non-Stop Data Plan 250/275, New Freedom 260/300, Non-Stop Data Plan 325/375, New Freedom - Data Plan 500/600, New Freedom 500 Gold Data plan, New Freedom 500 Gold Data plan

Eligible countries: Flexi minutes/unlimited calls can be made to both local and selected international countries. For the full list of the eligible countries, click here

Unlimited International Calls to 1 Preferred Number:

Customers on New Freedom plan 260/300- flexi flavor are eligible for Unlimited International Calls to 1 Preferred Number. For the full list of eligible countries click here

New Freedom Non-Stop Data Plans

Special restrictions
The speeds of New Freedom Non-Stop Data Plans are:

• 250/275 plan: up to 3 Mbps
• 325/375 plan: up to 10 Mbps
• Please note that the network speed offered by non-stop data plans is less than the usual Etisalat network speed

Multi-sim is not allowed on this plan, in case customer migrating to this plan with multi-sim, the additional sim will be cancelled.

Data balance transfer is not allowed.

New Freedom 260/300

Special restrictions

• Multi-sim is not allowed on this plan, in case customer migrating to this plan with multi-sim, the additional sim will be cancelled
• Customers on the flexi flavor can change their preferred number for unlimited international calls once in a month

Unlimited Local Data +1000 Local SMS

• Join Unlimited Local Data & Calls Plans 1200/1300 and enjoy Unlimited Local data 1000 local SMS for 12 months!
• In case of completion of 12 months or migration to a non-eligible plan, benefit will be removed, and Local data consumption will be from base plan data allowance.

For more details, read the FAQs.

Online Exclusive Offers:

1. Free Smiles Points

• Buy selected New Freedom plan or move your prepaid plan to a selected New Freedom plan from the website or MyEtisalat UAE app and get free Smiles Points up to 30,000 points in addition to another gift from our ‘choose your own gift’ offers.
• Choose your own gift and include free data/minutes.
• Gift selection must be completed within 7 days of activating the plan via My Etisalat UAE mobile app. Once this period has passed, you will no longer be eligible to choose a gift.
• The gifts available for selection are subject to the chosen plan.
• Customers should review the eligibility rules for each gift on MyEtisalat UAE mobile app prior to selecting a gift.

For more details, read the FAQs

2. Free SIM Activation

• Buy a postpaid plan online and get free activation fee worth AED 125

3. Get 20% off for 6 months

• Available for new customers and prepaid customers switching to selected New Freedom plans exclusively from Etisalat website or MyEtisalat UAE app.
• Not applicable to non-commitment plans.
• The AED 225 bill discount must be redeemed via MyEtisalat UAE app and is given in intervals of 3 months. For example, month 1 (AED 75 discount), month 3 (AED 75 discount) and month 5 (AED 75 discount).

For more details, read the online exclusive offers promo FAQs

Choose your own gift:

• Buy a selected New Freedom plan or move from your prepaid plan to a selected New Freedom plan and choose your own gift! Gifts include double data, free minutes, and more.
• Gift selection can only be done via My Etisalat UAE mobile app within 7 days of plan activation.  After this period, you will no longer be eligible for selecting a gift.
• The gifts available for selection are subject to the chosen plan and plan activation channel.
• Customers can choose one gift only and should review the eligibility rules for each gift on My Etisalat UAE mobile app prior to selecting a gift.
• Available for new customers and prepaid customers switching to New Freedom plans

For more details, read the FAQs

Credit Limit

• All postpaid plans come with a maximum cap on the outstanding charges incurred.
• The accumulated charges include unpaid amounts from the previous billing month and usage charges incurred this month. You will be notified when this amount reaches 80%, 90%, 95% and 100% of your limit.
• Your services will be suspended when the cap has been reached. You can unlock them by paying all your dues.
• The exact amount of the maximum cap is determined after your account has been verified during the purchase or change process. It may be periodically revised by Etisalat based on your usage and payment history.
• You can adjust your plan’s credit limit on My Etisalat UAE app or our Self-Care portal to control your spending.