New Freedom plans are a portfolio of postpaid plans which give you the freedom to keep any conversation going with unlimited local and international calls on select plans. You can even reach out to more people for less by committing to these plans for 12-months.

You can also enjoy exclusive benefits on data and minutes and get instant access to Smiles ‘Unlimited Buy 1 Get 1’ vouchers.

You can make unlimited calls to mobile or fixed non-premium numbers in the UAE or selected international countries with the eligible New Freedom plans (325 and above). Just choose a plan based on your requirements and enjoy complete freedom from calling limits. For unlimited calls to one preferred country, you will be able to change the preferred country once in a month.

Please note that premium numbers such as charged 600 IVRs aren’t included in these plans.

Flexi minutes/unlimited calls can be made to both local and selected international countries. For the full list of the eligible countries, click here

Flexi minutes/unlimited calls can be made to both local and selected international countries. For the full list of the eligible countries, click here

Customers on New Freedom plan 260/300- flexi flavor are eligible for Unlimited International Calls to 1 Preferred Number. For the full list of eligible countries click here

Flexi minutes/unlimited calls can be made to both local and selected international countries. For the full list of the eligible countries, click here here

Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here

If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:

• Using My Etisalat UAE mobile app
• Visiting etisalat.ae
• Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here

Please note that you can change the preferred country only once in a month.

No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

Get tons of discounts worth AED 20/month on shopping, dining, wellness and travel with Smiles ‘Unlimited Buy 1 Get 1’ vouchers. Simply download the ‘Smiles UAE’ mobile app, register with your mobile number and start redeeming the offers today.

Enjoy public Wi-Fi access at more than 350 locations including shopping malls across the UAE:

• Make sure your Wi-Fi connection is turned on
• Connect to ‘UAE Wi-Fi by Etisalat’
• Follow the steps to sign up (if you are a first-time customer)

GoChat Messenger is available in the Google Play and Apple App Stores:

• Direct Download: You can use this link from your mobile device: https://cutt.ly/gochat
• Website: Please visit: www.gochatapp.net and select the option for your device (IOS or Android)

Smartphones that meet the following requirements:

• Android devices*: running Android 5.0 and above.
• IOS Devices: running iOS 12 and above.

*must have Google Play Services installed

Please ensure:

• Your phone is able to receive SMS during the registration process.

GoChat Messenger is available for use worldwide.

Use the free data allowance to make voice and video calls to other GoChat Messenger app users anywhere in the world.