Get AED 225 discount when you upgrade to postpaid

  • Enjoy AED 225 off your bill (AED 75 bill discount on your 2nd, 3rd and 4th monthly bills) when you switch to a New Freedom plan

Frequently asked questions

For more information on New Freedom plans, click here.
For more information on Double Data promotion, click here.

Terms and conditions

Please read our terms and conditions for New Freedom plans.
Please read our general terms and conditions.

Flexible minutes/unlimited calls - Applicable countries

  • Eligible countries: Flexi minutes/unlimited calls can be made to both local and selected international countries. For the full list of the eligible countries, click here
  • Unlimited calls to one preferred country: You will be able to change the preferred country once in a month

Other ways to change your plan

By visiting your nearest Etisalat Business Centres, outlet or by calling 101 from your prepaid plan.

Exit charge policy

For plans with 12-month commitment, an exit charge equal to the plan’s 1-month instalment or AED 1,000 (whichever amount is lower) will apply in case of early termination.


Local: AED 0.32/min
International: As per the standard rates on per-second basis
Local: AED 0.19/SMS
International: AED 0.63/SMS
Local: AED 0.47/50KB
International: AED 1.89/50KB
Video calls
Local: AED 0.63/min
International: As per overseas operator rates
*5% VAT included
Etisalat’s international calling rates