• Per-second billing on all local and international calls
  • Flexible and convenient tariffs
  • Free lifetime validity
  • A wide range of innovative value-added services
  • Earn free Smiles points with every Wasel recharge

Frequently asked questions

Please read our frequently asked questions.

Terms and conditions

Please read our terms and conditions for our Prepaid plans.
Please read our general terms and conditions.

How to manage your account

  • Via the My Etisalat UAE app
  • Via My Etisalat Self-Care
  • Via the following codes:
    • To check your balance: dial *121#
    • To find prepaid offers and promotions: dial *101#
    • To get Deal of the Day: dial *050#
    • To transfer credit: type the command *100*mobile number*amount# and press ok
    • Text "ICP" to 1012 and make unlimited voice and video calls to anyone, anywhere with Etisalat's Internet Calling Plan using any of the supported apps
  • For other convenient recharge methods, click here


A one-time fee of AED 55.

For more call, data and SMS charges, click here.