• Original Emirates ID
• Any of the following documents:
  • Stamped salary certificate (minimum salary: AED 2,500)
  • Vehicle licence
  • Three months bank/online bank statement
  • Last month’s utility bill with physical address
  • Tenancy/ownership contract
  • Ministry of Labour contract (minimum salary: AED 2,500)

For more information on our Freedom plans, click here.

Please read our terms and conditions for Freedom plans.
Please read our general terms and conditions.

By visiting your nearest Etisalat Business Centres, outlet or partner with the necessary documents.

• All postpaid plans come with a maximum cap on the outstanding charges incurred.
• The accumulated charges include unpaid amounts from the previous billing month and usage charges incurred this month. You will be notified when this amount reaches 80%, 90%, 95% and 100% of your limit.
• Your services will be suspended when the cap has been reached. You can unlock them by paying all your dues.
• The exact amount of the maximum cap is determined after your account has been verified during the purchase or change process. It may be periodically revised by Etisalat based on your usage and payment history.
• You can adjust your plan’s credit limit on My Etisalat UAE app or our Self-Care portal to control your spending.

Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

For plans with 12-month commitment, an exit charge equal to the plan’s 1-month instalment or AED 1,000 (whichever amount is lower) will apply in case of early termination.

Note: In case the Customer has been assigned a Silver category number with the Service, the Customer shall not be permitted during the Minimum Term to:

1. Transfer or assign the right of use of the Silver category number to another customer.
2. Downgrade the Service.
3. Migrate the Service to any other Etisalat mobile prepaid or postpaid plan; or
4. Port out the Silver category number.