Early exit charges:

• Service Exit charges are applicable for contract plans. 1-month rent or 1000 AED (whichever is lower).

Smiles points Early exit charges for contract plans are:

• On the off chance that you have not used partial or full annual smiles points: Points will be reclaimed, no charges apply.
• If full or partial smiles points were consumed, the equivalent amount will be charged, and you will retain the balance of the points.

Stay connected to your family and friends

The new Emirati freedom plans give you the freedom to keep any conversation going with unlimited local and international calls on selected plans

'Roam Like Home' without extra charges

• Stay in touch while on your travels with the new Emirati Freedom plans that allow you to use your local minutes and data abroad.
• Enjoy a smooth experience without opt-in with Etisalat preferred roaming partners, covering more than 120 countries.
• To view our roaming partners, check My Etisalat UAE app roaming section, dial *177# or visit etisalat.ae/preferredroamingpartners

Benefit from your Smiles points yearly allowances:

• Get a device discount or any other services i.e. bill payment, airline tickets & hotels using Smiles points.
• Device discounts and other benefits can be claimed using Smiles App.
• Smiles allowances are available in commitment plans only.

Distinguish yourself with Etisalat Special Numbers:

• All New Emirati freedom plans include premium numbers.
• More fancy numbers available with higher plans.
• Premium numbers are available in Commitment plans only.

Choose your own gift

• Buy a selected Emirati Freedom plan or move from your prepaid plan to a selected Emirati Freedom plan and choose your own gift! Gifts include double data, free minutes, and more.
  • Gift selection can only be done via My Etisalat UAE mobile app within the first month after the month of plan activation. After this period, customer will no longer be eligible for selecting a gift.
  • The gifts available for selection are subject to the chosen plan and plan activation channel.
  • Customers can choose one gift only and should review the eligibility rules for each gift on My Etisalat UAE mobile app prior to selecting a gift.
  • Available for new customers and prepaid customers switching to selected Emirati Freedom plans

For more details, read the FAQs.

Unlimited Local Data

• Join Emirati Freedom Unlimited Local Data & Calls Plans 1500 Plan or 1600 Plan and enjoy unlimited local data for 12 months!
• In case of completion of 12 months or migration to a non-eligible plan, benefit will be removed, and consumption will be from the base plan data allowance.

For more details, read the FAQs.

• All postpaid plans come with a maximum cap on the outstanding charges incurred.
• The accumulated charges include unpaid amounts from the previous billing month and usage charges incurred this month. You will be notified when this amount reaches 80%, 90%, 95% and 100% of your limit.
• Your services will be suspended when the cap has been reached. You can unlock them by paying all your dues.
• The exact amount of the maximum cap is determined after your account has been verified during the purchase or change process. It may be periodically revised by Etisalat based on your usage and payment history.
• You can adjust your plan’s credit limit on My Etisalat UAE app or our Self-Care portal to control your spending.