*5% VAT included

Etisalat’s international calling rates

Flexible minutes

Eligible countries: Flexible minutes can be used for both local calls and international calls to selected countries. For the full list of eligible countries, click here.

Unlimited International Calls to 1 Preferred Number:

• Customers on New Freedom plan 260/300- flexi flavor are eligible for Unlimited International Calls to 1 Preferred Number. For the full list of eligible countries click here
• Customer can change the preferred number once in a month

Unlimited Local Data + 1000 Local SMS

• Join Freedom Live Plan 1250 or Freedom Live Plan 1350 and enjoy Unlimited Local data and 1000 Local SMS for 12 months!
• In case of completion of 12 months or migration to a non-eligible plan, benefit will be removed, and Local data consumption will be from the base plan data allowance.

For more details, read the FAQs.

Online Exclusive Offers:

1. Free Smiles Points

• Buy selected Freedom Live plan or move your prepaid plan to a selected Freedom Live plan from the website or MyEtisalat UAE app and get free Smiles Points up to 30,000 points in addition to another gift from our ‘choose your own gift’ offers.
• Choose your own gift and include free data/minutes.
• Gift selection can only be done via MyEtisalat UAE mobile app within the first month after the month of plan activation. After this period, customers will no longer be eligible for selecting a gift.
• The gifts available for selection are subject to the chosen plan.
• Customers should review the eligibility rules for each gift on MyEtisalat UAE mobile app prior to selecting a gift.

For more details, read the FAQs

2. Free SIM Activation

• Buy a postpaid plan online and get free activation fee worth AED 125

3. AED 225 bill discount

• Available for new customers and prepaid customers switching to selected Freedom Live plans exclusively from Etisalat website or MyEtisalat UAE app.
• Not applicable to non-commitment plans.
• The AED 225 bill discount must be redeemed via MyEtisalat UAE app and is given in intervals of 3 months. For example, month 1 (AED 75 discount), month 3 (AED 75 discount) and month 5 (AED 75 discount).

For more details, read the online exclusive offers promo FAQs

Choose your own gift

• Buy a selected Freedom Live plan or move from your prepaid plan to a selected Freedom Live plan and choose your own gift! Gifts include double data, free minutes, and more.
  • Gift selection can only be done via My Etisalat UAE mobile app within the first month after the month of plan activation. After this period, customer will no longer be eligible for selecting a gift.
  • The gifts available for selection are subject to the chosen plan and plan activation channel.
  • Customers can choose one gift only and should review the eligibility rules for each gift on My Etisalat UAE mobile app prior to selecting a gift.
  • Available for new customers and prepaid customers switching to Freedom Live plans

For more details, read the FAQs.

Credit Limit

• All postpaid plans come with a maximum cap on the outstanding charges incurred.
• The accumulated charges include unpaid amounts from the previous billing month and usage charges incurred this month. You will be notified when this amount reaches 80%, 90%, 95% and 100% of your limit.
• Your services will be suspended when the cap has been reached. You can unlock them by paying all your dues.
• The exact amount of the maximum cap is determined after your account has been verified during the purchase or change process. It may be periodically revised by Etisalat based on your usage and payment history.
• You can adjust your plan’s credit limit on My Etisalat UAE app or our Self-Care portal to control your spending.

Exit charge policy

For plans with 12-month commitment, an exit charge equal to the plan’s 1-month instalment or AED 1,000 (whichever amount is lower) will apply in case of early termination.

Note: In case the Customer has been assigned a Silver category number with the Service, the Customer shall not be permitted during the Minimum Term to:

1. Transfer or assign the right of use of the Silver category number to another customer.
2. Downgrade the Service.
3. Migrate the Service to any other Etisalat mobile prepaid or postpaid plan; or
4. Port out the Silver category number.

For more information on Freedom Live plans, click here.