Up to 40% off for 4 months + 1 year free STARZPLAY

Buy eligible Freedom plan and get up to 40% off on monthly rental for 4 months and 1 year free access to STARZPLAY entertainment pack

• Offer is valid for limited time
• Available for new customers and prepaid customers switching to postpaid eligible plans
• After plan activation, this offer (choose your gift) must be redeemed via e& UAE within 7 days, Hurry up to redeem the offer as long as its available on the app
• Monthly rental discount will be given for 4 consecutive months from the month following gift redemption
• Eligible plans for the promo:
  • Freedom Live 225 (20% off + 1 year STARZPLAY)
  • Freedom Live 375 (20% off + 1 year STARZPLAY)
  • Freedom Live 650 (30% off + 1 year STARZPLAY)
  • Freedom Live 1250 (40% off + 1 year STARZPLAY)

Unlimited Local Data + 1000 Local SMS

• Join Freedom Live Plan 1250 or 1350 and enjoy unlimited local data and 1000 local SMS for 12 months!
• In case of completion of 12 months or migration to a non-eligible plan, benefit will be removed, and Local data consumption will be from the base plan data allowance.
• For more details, read the FAQs.

Online Exclusive Offers:

1. Free Smiles Points

• Buy selected Freedom Live plan or move your prepaid plan to a selected Freedom Live plan from the website or e& UAE app and get free Smiles Points up to 30,000 points in addition to another gift from our ‘choose your own gift’ offers.

• Choose your own gift and include free data/minutes.

• Gift selection can only be done via e& UAE mobile app within 7 days of plan activation.  After this period, you will no longer be eligible for selecting a gift.

• The gifts available for selection are subject to the chosen plan.

• Customers should review the eligibility rules for each gift on e& UAE mobile app prior to selecting a gift.

For more details, read the FAQs

2. Free SIM Activation

• Buy a postpaid plan online and get free activation fee worth AED 125

3. AED 225 bill discount

• Available for new customers and prepaid customers switching to selected Freedom Live plans exclusively from Etisalat website or e& UAE app.

• Not applicable to non-commitment plans.

• The AED 225 bill discount must be redeemed via e& UAE app and is given in intervals of 3 months. For example, month 1 (AED 75 discount), month 3 (AED 75 discount) and month 5 (AED 75 discount).

For more details, read the online exclusive offers promo FAQs

Choose your own gift

• Buy a selected Freedom Live plan or move from your prepaid plan to a selected Freedom Live plan and choose your own gift! Gifts include double data, free minutes, and more.

• Gift selection must be completed via e& UAE mobile app within 7 days of activating the plan. Once this period has passed, you will no longer be eligible to choose a gift.

• The gifts available for selection are subject to the chosen plan and plan activation channel.

• Customers can choose one gift only and should review the eligibility rules for each gift on e& UAE mobile app prior to selecting a gift.

• Available for new customers and prepaid customers switching to Freedom Live plans

For more details, read the FAQs

Credit Limit

• All postpaid plans come with a maximum cap on the outstanding charges incurred.
• The accumulated charges include unpaid amounts from the previous billing month and usage charges incurred this month. You will be notified when this amount reaches 80%, 90%, 95% and 100% of your limit.
• Your services will be suspended when the cap has been reached. You can unlock them by paying all your dues.
• The exact amount of the maximum cap is determined after your account has been verified during the purchase or change process. It may be periodically revised by Etisalat based on your usage and payment history.
• You can adjust your plan’s credit limit on e& UAE app or our Self-Care portal to control your spending.

Exit charge policy

For plans with 12-month commitment, an exit charge equal to the plan’s 1-month instalment or AED 1,000 (whichever amount is lower) will apply in case of early termination.

Note: In case the Customer has been assigned a Silver category number with the Service, the Customer shall not be permitted during the Minimum Term to:

• Transfer or assign the right of use of the Silver category number to another customer.
• Downgrade the Service.
• Migrate the Service to any other Etisalat mobile prepaid or postpaid plan; or
• Port out the Silver category number.