Smiles points offer is available for new customers and prepaid customers switching to one of the below eligible postpaid commitment plans exclusively online from the web or e& UAE app.
- After successful activation of the postpaid plan, you will receive a confirmation SMS with a link to e& UAE app. You must redeem the Smiles promo when you log in on the app.
- Promo redemption must be completed within 7 days of activating the plan. Once this period has passed, you will no longer be eligible to choose a gift.
- The free Smiles points are given on a period of 4 months.
Example: If the new activation or the prepaid to postpaid migration took place to an eligible plan on 15-June, and the Smiles offer redemption took place as clarified above, Smiles points will be offered over a period of 4 months on 1-July, 1-August, 1-September, 1-October. - If a customer migrates to a non-eligible plan during the first 4 months of activation, any remaining Smiles points during the promo benefit period will no longer be received.
- This is a limited time promotion
Postpaid Plan | Online Promo |
New Freedom 200 Freedom Live 225 New Freedom Non-Stop 250 New Freedom 260 |
20,000 Smiles points (5000 points x 4 months) |
New Freedom 325 New Freedom Non-Stop 325 Freedom Live 375 New Freedom Non-Stop 500 |
40,000 Smiles points (10,000 points x 4 months) |
New Freedom 600 Freedom Live 650 | 80,000 Smiles points (20,000 points x 4 months) |
New Freedom 1200 Freedom Live 1250 | 100,000 Smiles points (25,000 points x 4 months) |
- e& UAE Website www.etisalat.ae.
- e& UAE mobile app.
Free Smiles points are given on a period of 4 months on the 1st day of the next month of plan activation.
Example: The new activation or the prepaid to postpaid migration took place to an eligible plan on 15-June, and the Smiles offer redemption took place as clarified above, Smiles points will be offered on 1-July, 1-August, 1-September, 1-October.
The offer is available only on selected 12-months commitment plans.
The offer is available only for new subscription and prepaid customers switching to selected postpaid plans.
However, you may upgrade your existing postpaid plan via e& UAE app and redeem a gift from free data, minutes and more.
Yes. You can do so by migrating to an eligible postpaid plan via e& UAE mobile app then redeem the promo benefit by following the simple redemption steps clarified above.
If you migrate to a different postpaid plan during the first 4 months of activation, any remaining Smiles points during the promo benefit period will no longer be received.
No exit charge will apply for the received promotional benefits. However, all other T&Cs related to the plan activation/migration will apply.
You get the benefit of choosing your own gift, selecting from free data, free minutes and more.
This limited duration promotion is available on selected Freedom Live plans for:
1.New subscriptions
2.Prepaid customers switching to postpaid
3.Mobile number port-ins
4.Postpaid plan upgrade
- New Subscription to a selected Freedom Live plan
- Upgrading an existing postpaid plan to a selected Freedom Live plan
You will be eligible for choosing a gift of your choice. The gifts available for selection are subject to the chosen plan and line activation channel.
After successful activation of your postpaid plan, you will receive a confirmation SMS with a link to My Etisalat app. You will be able to select your gift when you log in on the app. Gift selection must be completed within 7 days of activating the plan. Once this period has passed, you will no longer be eligible to choose a gift.
You can choose one gift per subscription.
Depending on the specific plan and activation channel, you will be able to choose from a selection of the following gifts:
Plan | Choose your own gift promotion |
Freedom Live 125 / 150 | 10GB FREE monthly data for 3 months |
200 flexi minutes for 3 months | |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
Freedom Live 225 / 250 | |
Double Data (extra 10GB) for 3 months | |
200 flexi minutes for 3 months | |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
Freedom Live 375 / 425 | |
Double data (extra 20GB) for 3 months | |
200 flexi minutes for 3 months | |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
Freedom Live 650 / 750 | |
Double Data (extra 40GB) for 3 months | |
200 flexi minutes for 3 months | |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
Freedom Live 1250 / 1350 | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
100 Local SMS for 3 months |
In case of plan migration, the gift will remain if you migrate between plans that are eligible for the same gift
No, these cannot be carried over to the next month. Also, the free data and minutes are only for local use.
This is a limited time promotion that offers unlimited local Data + 1000 Local SMS on Freedom Live plans 1250 & 1350 for 12 months.
All customers on Freedom Live plans 1250 & 1350 can benefit from this promotion.
The promotion will be automatically activated for 12-month period.
The data allowance will go back to the standard plan data allowance which is 100GB/month.
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